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Participant
November 15, 2022
Answered

will I be billed?

  • November 15, 2022
  • 1 reply
  • 303 views

I signed up for a 7 day trial and then was granted a license by my company....same email address was used

Can't figure out whether Adobe will automatically recognize that I"m the same person, and am worried I'll be billed (this Friday).  How do I do this?

This topic has been closed for replies.
Correct answer LinSims

I think you'll need to talk to customer service.

 

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.


If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

 

You can also try Twitter, @ AdobeCare. (take out the space)

1 reply

LinSims
Community Expert
LinSimsCommunity ExpertCorrect answer
Community Expert
November 15, 2022

I think you'll need to talk to customer service.

 

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.


If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

 

You can also try Twitter, @ AdobeCare. (take out the space)