Windows 7 user unable to accept invite to install additional application. No errors.

Forum|Forum|10 years ago
November 9, 2015
1 reply
544 views

User is unable to "Accept" an invitation to install additional application to her machine. Admin console shows she has not accepted, she says she has. May have an account I am not aware of or have access to causing a conflict.

This topic has been closed for replies.

alisterblack

Inspiring

You can revoke or resend the invitation from the dashboard.

Go to Users > Pending Invitations and tick the ID in question. Then click the Revoke or Resend invite icon

If the user does not appear in the Users tab then try resending the invitation.

newbejoeAuthor

Participant

Resending would not do any good seeing the user cannot accept. She hits "Accept", logs in but the license does not come down nor does it "Activate" in the Admin Console.

alisterblack

Inspiring

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