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Participant
March 15, 2022
Question

Wont allow updates?

  • March 15, 2022
  • 1 reply
  • 144 views

I am struggling to have any of the new updates actually start. I am getting the spinning circle of death in my cloud but nothing updates fo hours??

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    1 reply

    Community Expert
    March 15, 2022

    Please take a look here: Creative Cloud installer stuck (adobe.com)

     

    If this doesn't help please consider including the following in your question:

    • Adobe product and version number
    • Operating system and version number
    • The full text of any error message (s)
    • What you were doing when the problem occurred
    • Screenshots of the problem
    • Computer hardware, such as CPU; GPU; the amount of RAM; etc

     

    Thanks. The above info will help to solve your problem.

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI