Skip to main content
R
robertc63302804
Participant
July 7, 2016
Answered

Yearly Auto Pay

  • July 7, 2016
  • 3 replies
  • 568 views

I was trying to turn off the Yearly Auto Renewal, I am paying for two years’ worth of service and I have only used Adobe for one month for school. Adobe said they sent me an email to let me know they plan to charge my card for my one another year contract, which I did not agree too. My guess your email was sent to my junk inbox. It is BS, that I cannot turn off Yearly Auto Pay. I thought Adobe was high tech, but this low tech billing. Get your act together and fix this problem.

This topic is closed to new replies. Start a new post to keep the conversation going.
Correct answer alisterblack

You can self-cancel.

See Cancel your Adobe Creative Cloud membership

If you still have problems please Contact Customer Care

3 replies

alisterblack
alisterblack
Inspiring
July 8, 2016

I would contact the customer care team on the link above. They may be able to assist further if you feel you have been unfairly billed.

alisterblack
alisterblackCorrect answer
Inspiring
July 7, 2016

You can self-cancel.

See Cancel your Adobe Creative Cloud membership

If you still have problems please Contact Customer Care

R
robertc63302804Author
Participant
July 7, 2016

Yeah thanks, However, Adobe will punish me and make me pay a fine, either way I am Screwed.

Firefly Community Gallery
Adobe Firefly

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices