You don’t have access to manage preferences for Syncing
Any idea how to enable Syncing for a Teams user account??
I want to sync files from my old individual Adobe license to my new Teams user account. But the new user account appears to have no syncing rights and I can’t find out how to enable that.
When I log in to Creative Cloud desktop app with old account I can click File > Open Sync Folder and save the files to computer. But when I log into the app with the teams user account, I can't click Open Sync Folder.
In File > Preferences > Syncing, I get this message: You don’t have access to manage preferences for Syncing.
With the individual account I have syncing rights and with the Teams user account not, so it’s not about Admin rights on the computer.
I tried all the below:
- Log into Teams admin account to try and find a way to get this user account syncing rigths: I did not find it
- log out and back into Creative cloud desktop app
- log out of Adobe account in browsers
- I tried this solution:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-spinning.html - I deinstalled all Adobe apps en reinstalled Creative cloud app
- Restart computer
Nothing changes. There should be a way to enable Syncing for a Teams user account right?
Any help much appreciated! Thank you...
