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November 21, 2025
Question

you no longer have system administrator rights

  • November 21, 2025
  • 1 reply
  • 374 views

I have received an email stating that "you no longer have system administrator rights"

The administrators of DEL-Trung hoc pho thong Victoria have revoked your rights as system administrator to the Adobe Admin Console for DEL-Trung hoc pho thong Victoria.. I am the administrator and how can this happen? Please support on the how to restore permissions.

1 reply

Community Manager
November 21, 2025

Hi @hoai_0958,

Thanks for reaching out. I checked and I’m not seeing any active contract associated with the Adobe ID you used to post this query. Could you please share the email address linked to the active subscription with me via a personal message so I can look into this and assist you further?

For guidance on how to send a personal message in the community, please refer to this article:
https://adobe.ly/48ovVnb

Awaiting your response.

Regards,
^AN

hoai_0958Author
November 21, 2025

i bought 1500 school license why my license deleted. and i cant access console admin

Community Manager
November 21, 2025

Hi @hoai_0958,

 

Thank you for sharing the details. Upon checking, I can see that your subscription is associated with an indirect contract. In this case, have you had a chance to contact your reseller? If not, please reach out to them, as they will be able to assist you with this request.

Let me know if you need anything further.

Regards,
^AN