Skip to main content
C
classic_2415
Participant
November 26, 2024
Question

You no longer have system administrator rights

  • November 26, 2024
  • 3 replies
  • 412 views

I have received an email stating that "you no longer have system administrator rights"

The administrators of your company .-Deleted-Org have revoked your rights as system administrator to the Adobe Admin Console for your company.-Deleted-Org. I am only the administrator and how can this happen? Please support on the how to restore permissions.

This topic has been closed for replies.

3 replies

A
Community Manager
Anshul_NautiyalCommunity Manager
Community Manager
November 26, 2024

Hi @Atul30207853bc7a,

 

Could you please confirm if you are the contract admin for this agreement? Additionally, kindly let us know if there are any other admins with access to the Adobe Admin Console.

 

Regards,

^AN

A
Atul30207853bc7a
Participant
November 26, 2024

Hi, There is no other admin. I have last 24-Nov-24 tax invoice and payment details with me.

A
Community Manager
Anshul_NautiyalCommunity Manager
Community Manager
November 26, 2024

Hi @classic_2415,


Could you please share a screenshot of the email you received with me via personal message? Additionally, kindly confirm if you are the contract owner for this agreement.

For guidance on how to send a personal message to another community member, please refer to this link.

 

Regards,

^AN

A
Atul30207853bc7a
Participant
November 26, 2024

[Edited by moderator: Please refrain from sharing your personal details here, as this is a public forum accessible to all.]

 

A
Community Manager
Anshul_NautiyalCommunity Manager
Community Manager
November 26, 2024

Hi @Atul30207853bc7a,

Could you please confirm if you are able to access the Admin Console? If not, kindly share the error message you are encountering.

If you are receiving an error, please provide details such as the order number of the active team contract or the VIP number if the contract was purchased through a third-party reseller. You can share these details with me via personal message for further assistance. 

For guidance on how to send a personal message to another community member, please refer to this link.

 

Regards,
^AN

A
Community Manager
Anshul_NautiyalCommunity Manager
Community Manager
November 26, 2024

Hi @classic_2415,

 

Thank you for reaching out. We understand the importance of your request and are actively reviewing it. We’ll get back to you as soon as possible with a response.

 

Regards,
^AN

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices