Your browser or operating system is no longer supported. You may need to install the latest updates

Forum|Forum|4 years ago
September 15, 2021
3 replies
6289 views

Your browser or operating system is no longer supported. You may need to install the latest updates to your operating system.

It is not working. I'm in lockdown at a university computer and it just stoped working. The university is not working for support. I have no admin access.

It just stoped working at all.

Thats is insane. Askinkg me to update windows explorer, that is the worse joke ever.

This topic has been closed for replies.

Correct answer Vikrant R

I think that the issue and solution are explained in this document: https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html. However, you'll need admin privileges to apply the workarounds.

Internet Explorer is no longer supported by Microsoft and will be retired soon. For best experience, we suggest moving to modern, secure browsers.

M

Manish23522516dn6e

Participant

Just in case there is still someone out there (like me) who ran into this issue:

On MS Edge,

1. Navigate to Settings and more (Alt + F) > Settings > Default browser.

2. In the Default browser page, under Internet Explorer compatibility section, click on the dropdown of Allow sites to be reloaded in Internet Explorer mode and select Allow.

This is irrespective of the default browser setting.

jonathanr14224083

Participant

Hi. Thanks for this suggestion. But I tried it and I still can't get past the original issue. Is it because I have previously deinstalled Explorer? I am trying to reinstall a legal version of Photoshop Elements 2019. Thanks!

M

Manish23522516dn6e

Participant

I too do not (did not) have internet explorer - MS Edge is supposed to emulate it... However my issue was with Adobe Acrobat Reader.

Is Adobe support not helping at all?

Best wishes!

Vikrant RCorrect answer

Inspiring

I think that the issue and solution are explained in this document: https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html. However, you'll need admin privileges to apply the workarounds.

Internet Explorer is no longer supported by Microsoft and will be retired soon. For best experience, we suggest moving to modern, secure browsers.

jonathanr14224083

Participant

Hi Vikrant

The page you refer to doesn't help me. I do not have Explorer installed at all. I tried the fix suggested below to the settings for Edge but that also hasn't worked. Help!

Cheers, Jonathan