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PerEdwards
Participant
Jul 3, 2020 2:33 PM UTC
Answered

ZXPInstaller: Error-Code -180

Hey! In deploying a third-party plug-in so designers can access our media asset management, I have issues installing using ZXPInstaller on one client that belongs to a freelancer. ZXPIinstaller fails to install the plug-in and returns an error code -180. This is on a MacOS system.

Anyone know what the error code means? I have successfully installed the plug-in on numerous other clients with identical OS and host applications for the plug-in, so I can rule out the zxp file. Also I have reinstalled host application and tried Anastasiy's installer, no luck there either. Curiously Anastasiy's installer won't list the host application I want to install it to, although cleanly installed and Creative Cloud Desktop app listing the application.

Thanks, Per

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SuJoshiCorrect answer
Community Manager
Jul 6, 2020 9:10 PM UTC

Hello,

We apologize for the inconvenience caused to you.

Kindly confirm if you are trying to install the plugin using Adobe Extension Manager or any third-party tool. If using any third-party tool so I would recommend contacting the manufacturer for better assistance.

You can check the article on Exchange extensions installation error codes and description: https://helpx.adobe.com/in/exchange/kb/error-codes.html 

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1 reply

Community Manager
SuJoshiCommunity ManagerCorrect answer
Community Manager
Jul 6, 2020 9:10 PM UTC

Hello,

We apologize for the inconvenience caused to you.

Kindly confirm if you are trying to install the plugin using Adobe Extension Manager or any third-party tool. If using any third-party tool so I would recommend contacting the manufacturer for better assistance.

You can check the article on Exchange extensions installation error codes and description: https://helpx.adobe.com/in/exchange/kb/error-codes.html 

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