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Participant
May 28, 2024
Answered

어도비 설치 오류

  • May 28, 2024
  • 1 reply
  • 907 views

안녕하세요 

어도비 creative cloud를 설치해서 앱을 다운받으려고 하는데 자꾸 오류가 뜨는데 어떻게 해결해야되는지 모르겠습니다

맥북 사용하고 있고 이전에 계정을 변경해서 새로 다운받으려고 하고 있습니다

맥북에서 기존 creative cloud는 삭제된 상태입니다

This topic has been closed for replies.
Correct answer SuJoshi

Hi @hj7467 

You can check the following help article for more details on the error: https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html#error81

 

Or, restart the machine, download the installer using the Alternate Download link from the following link and try installing the app: https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

1 reply

SuJoshiCommunity ManagerCorrect answer
Community Manager
May 29, 2024

Hi @hj7467 

You can check the following help article for more details on the error: https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html#error81

 

Or, restart the machine, download the installer using the Alternate Download link from the following link and try installing the app: https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html