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D
derekr42218068
Participant
July 12, 2015
Question

Flash 18.0.0.202 install for Firefox Windows 7 broken. Installer dies with script error.

  • July 12, 2015
  • 2 replies
  • 1096 views

Repeated attempts generate the same issue.

When running the flash player 18 installer for Firefox, the install dies with a "Unable to set property innerHTML of undefined or null reference" error.

Given the severity of the recent exploit, I would really like to be able to install this update.

This topic has been closed for replies.

2 replies

_maria_
Community Manager
_maria_Community Manager
Community Manager
July 14, 2015

Hi derekr42218068,

I realize you've already installed Flash Playing using the standalone installer, however, I've appreciated it you could provide us with the installer log files for the online installer that resulted in the error.  If you have a few minutes, please upload the two files, Adobe_ADM.log and Adobe_GDE.log located at C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs using the How to share a document‌ instructions. Please post the URL to the uploaded files in your reply.


Thank you in advance.

--

Maria

D
derekr42218068Author
Participant
July 12, 2015

Note that the standalone installers mentioned Script error when trying to install Flash Player 18. worked correctly

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