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Participating Frequently
December 14, 2007
Question

Flash player causes IE7 to crash

  • December 14, 2007
  • 49 replies
  • 9292 views

I use Win XP Home with SP2 and IE7, on a 2 week old PC (so both were OEM loaded).
I have installed Flash Player in order to get a decent experience from websites.

On one site - and one site only - anything from 15 to 120 seconds after the home page has loaded, I get a message that "IE has encountered a problem and needs to close". By sending an error report to M/Soft and then getting the message box with a 'More Information' option, every time this says that it is Flash Player that has caused the crash.
I am directed to the Macromedia/Adobe site to update Falsh - but I already have the latest verison installed. My version in the Windows/System32/Macromedia/Flash directory is Flash9e.ocx.
Based on tips seen elsewhere, I have even added a copy of this in the same directory and renamed it as Flash.ocx.

Further more, I have uninstalled (using the Adobe/Macromedia special uninstaller) and then re-installed (every time downloading a new copy of Flash from Adobe and/or Macromedia) at least 6 times in the last 10 days, each installation being clean, with no programmes running and no anti-virus or anti-spyware software running at all.

This is driving me absoutely potty, as no-one can offer any help - not Adobe e-mail Technical Support, not MIcrosoft, not the PC supplier, not the wesbite where the problem is, no-one.
Yet it is a real problem but no-one is prepared to take ownership of it.

Has anyone in the communities got any ideas as to how to solve this?

Many thanks
bolehill

PS: Neither Flash nor IE7 were upgrade installations - they were installed as new.
    This topic has been closed for replies.

    49 replies

    Participating Frequently
    March 11, 2008
    Thanks bolehill
    Participating Frequently
    March 4, 2008
    Maybe the flash player has a problem with ie7.It worked before installing flash player?
    Participant
    March 1, 2008
    your method works bolehill, thanks!
    March 1, 2008
    Thanks bolehill, ill try.
    Participant
    February 18, 2008
    Install SP3, it will work. have any body try with visa?
    bolehillAuthor
    Participating Frequently
    February 18, 2008
    Um, wasn't aware that there was a SP3 for Windows XP Home (least not in the UK)???
    January 27, 2008
    Thanks bolehill, you probably saved me from breaking my keyboard! lol
    Participant
    January 27, 2008
    ya, your input helped out a lot bolehill. thanks alot
    Participant
    January 27, 2008
    I haved the same problem! :-(

    Thank You for solution, I'm going to check it now. Thanks!
    Participant
    January 27, 2008
    Thanks for the solution bolehill
    Participating Frequently
    April 3, 2008
    I've got findings on this posted to 'Flash Player 9r115 getURL() local'. Let's try to keep things in that thread if possible. Seems to be IE7 only...
    Participant
    January 27, 2008
    What exact drivers do you need to download Internet-marketing?