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Flash Player Downloading, but can't see content.

Forum|Forum|18 years ago
April 25, 2007
121 replies
41181 views

I have been trying to install Flash Player for three days now. I have gone through every support step that was listed and still I can't see any content. Started with the install, didn't work; next came the unistall and reinstall didn't work. Upgraded browser, didn't work. Checked IE settings, didn't work. Checked Admin access, didn't work. Look in registry (as per adobe support instructions), nothing wrong. I also have Norton Internet Utilities and I went into the firewall settings and allowed all active x and flash content, still nothing.

Please, please, please, help!

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Correct answer s83982c

SubInACL worked great, but you need to follow through with all the steps Darren gives you to make sure that you are not running the fix without having the conditions. Kudos to Adobe for taking the time to call from CA to PA and fixing a Microsoft problem! If more companies support pages were like this, there would be a lot more happy users. Listen to what Darren has to say, he knows what he is talking about. Well, again, thank you to Adobe and happy flash design!!!

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A

Anonymous

IT WORKED!!!!! THANK YOU SOOOOOOO MUCH. I REALLY APPRECIATE IT.

M

Marmaris_07

Participant

hey been following the steps and i'm on the last part i have one problem all the HKEY_CLASSES_ROOTS are the same exept one creator owner should have special but on mine it says full control and i can't change it can u help

A

Anonymous

nothing in winzip files. do I add these? then what do I do? You are communicating with a real compute neophyte here.

A

Anonymous

quote:

Originally posted by: bztch
nothing in winzip files. do I add these? then what do I do? You are communicating with a real compute neophyte here.

After you install WinZip, use it to extract the reset_min.zip file to the desktop.

http://www.supportflash.com/reset_min.zip You will need both subinacl.exe and reset_min.cmd extracted onto the desktop.

***If you need further support, please open a support ticket for assistance with Adobe here:

http://www.adobe.com/support/contact/

A

Anonymous

don't know what "unzip" means, how to do it, where it find it. etc. did download the reset though. Thanks

A

Anonymous

quote:

Originally posted by: bztch
don't know what "unzip" means, how to do it, where it find it. etc. did download the reset though. Thanks

You can use a program like WinZip to do this. Download and use the trial version.

http://www.winzip.com/index.htm

C

cornels2020

Participant

Darren, I m using window vista business version. I have a problem with my flash player. I need to uninstall and reinstall the software everytime i want to use it after switching off my laptop.

Please help.

Thanks

M

martini_v

Participant

updated to new player 9.0 having proplems with only one site
when i start my online-class and try to watch the videos ,it tells me
i have a older version of the flashplayer and need to upgrade.
i uninstalled and reinstalled ,ran the other microsoft programs that where
recomended ,still get the same message on that website
all other websites do work with the player

A

Anonymous

Hi all,

Please take a look at the following technotes in order to help troubleshoot this:

http://www.adobe.com/go/tn_19166

http://www.adobe.com/go/kb400116

http://www.adobe.com/go/fb1634cb

“Also, for Windows Internet Explorer please check to be sure that the Shockwave Flash Object under Tools, Manage Add-ons is enabled.”

A

Anonymous

G'day Darren,

I have the same problem....
Running XP home service pack 2, zip in HKEY_CLASSES_ROOT , tried the works & jerks, deleted & then reinstalled as per your instructions, a pain in the cloaker.
Any golden ideas buddy ???

A

Anonymous

quote:

Originally posted by: readyg
G'day Darren,

I have the same problem....
Running XP home service pack 2, zip in HKEY_CLASSES_ROOT , tried the works & jerks, deleted & then reinstalled as per your instructions, a pain in the cloaker.
Any golden ideas buddy ???

Pain in the cloaker, eh. Send me a private message with your contact info, I would like to help you resolve.

R

RosettaX

Participant

I'm really sorry to be a bother here but I really need help her. Like quite a few others here when I go to HKEY_CLASSES_ROOT I find it's blank. I have Window's XP for Home and I see the flash player works on one account but not in any of the others.

A

Anonymous

quote:

Originally posted by: RosettaX
I'm really sorry to be a bother here but I really need help her. Like quite a few others here when I go to HKEY_CLASSES_ROOT I find it's blank. I have Window's XP for Home and I see the flash player works on one account but not in any of the others.

Please send me a private message and I can help you with this.

A

Anonymous

Darren -

I have tried pretty much everything with the flash player tech support notes - uninstall/re-install; regedit for permissions; norton allowing activex and no popupblocker; subinacl with reset; etc. The problem seems to lie in the registry but I can't seem to find it at all. Flash player used to work on the computer (XPHome) but each user (3) seemed to go down at different times. Now I can't get it to work anywhere. Please help with this issue as I need this program for work and games. Thanks for your help in advance.

Ross Poore
ross@shacklefords.com

A

Anonymous

Do you know the specific name of the game and the site you downloaded it from?

S

shellerlyn

Participant

Yes the game is Dreamday Honeymoon from Big Fish Games.

A

Anonymous

I'm having same .. let know what the fix is... windows XP

A

Anonymous

Darren McNally with Adobe fixed me right up..
problem was with Windows system reg..
Thanks again Darren..

S

shellerlyn

Participant

Does Anyone else have this problem?- When I try to play my games a box from windows comes up and says "MACROMEDIA PROJECTOR" .is not working. I downloaded Adobe flash player 9. And didn't have a problem before downloading 9. Can anyone help please?????Thanks so much

A

Anonymous

shellerlyn,

There are two types of Macromedia Projectors (all from apps created before Adobe bought Macromedia). Those made by Macromedia Director... the executables made for the desktop with that application are officially called 'projectors'. These would be EXE's on your desktop, but they could have a custom icon..

Flash standalone executables are ALSO called projectors! They're standalone executables also, but they usually have a round icon with an "f" in it.

In a Flash projector the entire player for Flash is -inside- the EXE. You don't even need a downloaded browser plugin, and there is no relationship between the Flash Player plugin for browsers and the EXE's created with Flash as standalones.

Find one of your games on your desktop, and right-click and choose "Properties". If the game was made with Flash it will usually tell you what version of Flash created the projector in the 'description' field. For example, a projector made with Flash 8 would say 'Macromedia Flash Player 8.0 r22'.

What do you see in properties?

S

shellerlyn

Participant

Hi, thanks so much for responding. I went to my game and clicked on properties like you said ,but I don't see anything except for exe on the end of it. Would it make a difference if it's a game downloaded from a game site? I wonder if I should try and uninstall the adobe flashplayer 9 and try again? Or do like that one person said to uninstall the correct way then reinstall maybe adobe 8 or something? Cause it sounds like everyone is having trouble with the newer version. Also I have windows vista.
Let me know what you think. Thanks so much!

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