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lamb616
Participating Frequently
September 26, 2011
Question

Flash Player not working in IE8 or IE9

  • September 26, 2011
  • 5 replies
  • 23143 views

Had been using IE9 and all of a sudden had problems on all sites with Flash.  Went to a website and was prompted to "Click to install activex control: Adobe Flash Player". When I click to install, I get the error message that the "Flash Player I am trying to install is not the latest version. Please visit the download center to get the latest version."  I do that, go to install 10.3.183.10, download, run, etc. Then I get a message saying "Newer version already installed". If I look under my installed program, that IS the version that is installed.  I uninstalled it, and then re-installed it for Firefox.  That at least works somewhat, but I've had a lot of problems with FF lately with screen freezing, not responding, etc., and I have the same problems since uninstalling & reinstalling (not saying it's a Flash Player related problem, could be something different) which is why I've been using IE.

I read about someone having a problem with IE9 and uninstalling and going back to IE8, so I did that, and here I am still having the same probem in IE8. 

HELP!

ETA:  Windows 7 Home Premium

Message was edited by: lamb616

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    5 replies

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    lamb616Author
    Participating Frequently
    November 28, 2011

    UGH! I can't take this.  I'm the OP and STIL having the same problems.  For a while it was ok. I went back to IE8 (instead of latest version 9), and Flash version 10, and that seemed to solve the problem.  Then i started having more and more problems on sites with flash, and then finally I could no longer play my FB game (Cityville) b/c I would get the "you need to update to the latest version of Flash".  So..... I updated to Version 11, and now it crashes ALL the time and can't even go on Youtube b/c it says I need the latest version of Flash!  I HAVE THE LATEST VERSION OF FLASH!!  In other words....back to my original problem from a few months ago.   I don't know what else to do at this point.  At the moment, everything seems to be working ok in Firefox.......... but why can't I get it to work in IE?  FTR, every time I upgraded to IE9, Flash wouldn't work at all which is why I ended up just going back to IE8.  Has there been any headway made on the Flash/IE issues or do I now have to go back to using Firefox all the time? (ironic b/c when this all first started I had been using FF for years, and had to go back to IE due to the flash problems with FF).

    ETA:  I just upgraded to IE9 and now when I go to flash sites, it lets them load but everything flashes all crazily (same as happened months ago).  *insert head banging smiley*

    C
    Carl_E__Myers_Jr_
    Participating Frequently
    November 28, 2011

    How do I disable or enable hardware acceleration?

    L
    lamb616Author
    Participating Frequently
    November 28, 2011

    thanks.  In firefox, i did it and "enable accelation" is checked off.   In IE, the box is also checked, however the box flashes off and on and freezes up.

    P
    pcshare_com
    Participant
    November 9, 2011

    I'm running Win7 32bit.  Flash was working fine until last week.

    FireFox is still working with flash, but IE8 would not.

    I've tried all versions from 10.3 to 11.0.1.152 (latest) with no luck.

    Tried restting IE to default with no luck.

    Tried lowering to bare minimal security settings in IE with no luck.

    Upgraded to IE9 and tried all of the above and still no luck.

    And yet, FireFox is still working just fine with flash.

    I've Googled for days and tried every suggestions and still no luck.

    Sample site  http://www.apgsonline.com

    I'm getting to think this is a Microsoft issue rather than Adobe issue.

    I've been frustrated for a week trying to find a solution.

    chris.campbell
    Community Manager
    chris.campbellCommunity Manager
    Community Manager
    November 21, 2011

    pcshare.com,

    Have you taken a look at the following FAQ for IE9?  Do all those steps check out properly?

    Enabling Flash Player in Internet Explorer 9

    Chris

    A
    Anonymous
    October 6, 2011

    I am having a similar problem.  Is there any chance that you use yahoo mail?  The first sign that something was amiss occurred after yahoo switched to a new version of their mail.  Occasionally, I get a message that I am "almost there" with the prompt to upgrade to IE 9.   I already have the latest version of IE, but checked for an upgrade to be sure.  The upgrade prompt on yahoo still pops up occasionally.  IE hangs constantly, and occasionally I get a message that IE is using too much memory - but memory usage seems fine.   Now I have site that prompts me to install Adobe Flash, though I have the latest version of both Flash and Shockwave. Both Adobe Flash and Shockwave are listed in the IE add-ons.  When I switch to the Chrome browser,  the site that doesn't recognize Flash works perfectly. 

    F
    flebrun
    Participant
    September 27, 2011

    Hi,

    Same problem here but Chris's post didn't solve it.

    I have windows Vista, 64 bit operating system, recently downloaded IE9 (I am using the 32 bit browser) and can't use Flash player anymore. I can download it and it says it's been successful but then I can't see any video.

    It works all fine when I use firefox though.

    Any help please?

    A
    Anonymous
    September 27, 2011

    Same here.  I'm using IE9.  I followed Chris's instructions to the letter, but without success.  The procedure reports that Flash Player has been successfully installed.  It appears in the Control Panel repair/uninstall list but not in the Start/All Programs list.  When I go to a web site requiring Flash Player, I am rejected with the message that I need the latest version.  I am fed up with this

    chris.campbell
    Community Manager
    chris.campbellCommunity Manager
    Community Manager
    September 26, 2011

    Let's try doing the following steps:

    1. Download the stand alone uninstaller

    2. Close all your browser windows

    3. Run the uninstaller

    4. Restart your computer

    5. Delete the following folder, depending on your operating system type:

    • Windows 32bit - c:\Windows\system32\macromed
    • Windows 64bit - c:\windows\syswow64\macromed

    6. Download and install Flash Player located here:

    Chris

      L
      lamb616Author
      Participating Frequently
      September 27, 2011

      couple things before I start:

      1 - how do I know if it's 32 or 64 bit? When I click on About IE it says 256 bit cipher.

      2 - When I search for those folders, only the 64 is found, so do I assume that answers question #1? 

      Thanks for your help.

      pwillener
      pwillener
      Legend
      September 27, 2011

      Right-click on My Computer | Properties, and under System Type it will tell you if you have a 32-bit or 64-bit system.

      As for IE: Help | About Internet Explorer, on the version line it will tell you if you are using the 64-bit edition, or if it doesn't indicate anything, then you are using the 32-bit edition.

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