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Participating Frequently
September 11, 2013
Question

Flash wont work in Safari or Firefox.

  • September 11, 2013
  • 2 replies
  • 16047 views

I have installed the lattest version of Flash... however Flash no longer works in Safari or Firfox on my Mac.  OS 10.7.5

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2 replies

shashank_saxena
Participating Frequently
September 11, 2013

Hello,
seems it need to be resolved on sharing screen, you may call Adobe tech support or give me a missed call.
We will solve it out.

Er. Shashank Saxena

Programmer/Developer

Ex-Adobe Tech Assistant

shashanksaxena18@gmail.com

+91- 8882897431

C_F_McBlob
Inspiring
September 11, 2013

Safari - Preferences>Security - is "Allow all other plugins" checked?

Firefox - Tools>Add-ons>Plugins - Is Shockwave Flash (11.8.800.94) enabled and "Always Activated"?

huggieTAuthor
Participating Frequently
September 11, 2013

Thanks for the reply.  Yes Safari has both 'Allow Java' and 'allow other plug-ins' slected.   Firefox has Flash enabled as well.  It looks like a few other apps that use Flash on my computer are effected as well not just the browsers.  Chrome is the only app that has flash working properly...

chris.campbell
Community Manager
Community Manager
September 12, 2013

Thanks for trying.  Really appreciated you taking the time!  Is there a way to get hold of someone from Adobe support?   All support roads for Flash Player seem to end here at this forum.... I can't find any adobe support forms.  - Hugo


@huggieT - What files with the name "flash" do you have in your /Library/Internet Plug-ins/ folder?  What's the date, size, and version of these files?

Can you post the contents of your "Installed Plugins" page in Firefox (navigate to "about:plugins" in Firefox's address bar.)

Thanks,

Chris