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Participant
Jan 3, 2023 7:32 PM UTC
Answered

Adobe Substance 3D add-on for Blender not working

I have been using the blender add-on integration tools to load the adobe Substance materials in my 3D files. But now I have a new laptop (macbook pro) and when I try to install the same add-on and integration tools it does not work anymore. I get an error trying to install the add-on and all the materials I try to apply are shown as black.

 

Hopefully there is someone that can help me. I already tried unintalling and re-installing the addon multiple times.

 

My hardware and software is up to date:

Blender version is up to date: 3.4.0

Macbook Pro: Ventura 13.0.1

 

I get this error: 

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Shwetha23063442qtvsCorrect answer
Community Manager
Dec 6, 2023 10:16 PM UTC

Hi, I'm not sure if my previous message got lost in the shuffle. Could you please add my mail id as well. Thank you
mail id:vaibi16102000@gmail.com.

 


I have sent an invite. Please expect an email from the Adobe pre-release program soon. 

118 replies

Participant
Jan 18, 2024 10:35 AM UTC

Hi, can you add me to the prerelease program please, thanks. ardaulkumenn@gmail.com

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Adobe Employee
Jan 18, 2024 7:33 PM UTC

Hi @Arda266749665mp0 , I have added you to the prerelease. Please check your email for the invite.

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KamiOmO
Participant
Jan 20, 2024 6:04 PM UTC

If its not to much of an issue, may I be added to the prerelease program please, My email is devonne_vizcarrondo@bloomfield.edu 

I seem to be running into the same issue as everyone above. 

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Participant
Jan 11, 2024 9:21 AM UTC

hi, can you add me to the prerelease program please, thanks

andyspeirs@hotmail.com

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Community Manager
Jan 11, 2024 6:10 PM UTC

I have added you to the prerelease program! 

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Participant
Jan 11, 2024 6:13 PM UTC

thanks for that, i have downloaded it, doesnt work? nothing happens when i install the downloaded addon

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Participant
Nov 30, 2023 2:27 PM UTC

Hi ,I am also facing the same issue,Unable to install substance 3d plugin in Mac ,using m1 pro!

using Blender 4.0.1,

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Adobe Employee
Nov 30, 2023 4:08 PM UTC

Hi @Vkx_Artist , our current version of the plugin is not compatible with Blender 4.0, but we are actively working on a compatibility update.


Once it is ready, it will be pushed to our Blender Add-On V2 prerelease page. If you have not already, you can sign up for it here. It currently supports Blender 3.0-3.6, with the 4.0+ update coming soon.

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Participant
Dec 5, 2023 3:10 AM UTC

Hi, is it possible to get access to prerelease program ? Thank you. email: milanhrabovsky29@gmail.com

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Participant
Nov 28, 2023 5:33 PM UTC

I have macbook pro m1 pro . substance add on not wroking my blender version is 4.0.1. Can any one help 

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Adobe Employee
Nov 28, 2023 9:31 PM UTC

Hi @Sasanka33902259av3n , the Blender add-on is currnetly not compatible with version 4.0+. We are working to update that ASAP!

Our latest released Add-on v2.0 will work with Blender 3.0-3.6
https://www.adobeprerelease.com/beta/3DF9B9CB-7B2C-4B54-E279-86F9A93E82CD

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Sasanka335399529436
Participant
Nov 30, 2023 2:57 PM UTC

Thank you 

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Participant
Nov 19, 2023 3:47 PM UTC

Not working with Blender 4.0. 

 

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Community Manager
Nov 22, 2023 1:55 AM UTC

Thank you for bringing this to our attention. We are aware of the issue and are actively working on a resolution. We hope to have an update soon. Meanwhile, we are excited to announce the release of our latest Substance Addon 2.0, available here: https://www.adobeprerelease.com/beta/3DF9B9CB-7B2C-4B54-E279-86F9A93E82CD. We will be updating this page with new builds as soon as the current issue is resolved.

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Participant
Nov 27, 2023 11:32 AM UTC

it says Access Denied

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Community Manager
Jan 10, 2023 4:10 PM UTC

Hi,

 

This issue is specific to Blender 3.4. We are aware of it and are working on fixing it. Please stay tuned.

 

Thanks! 

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Participant
Jan 12, 2023 12:11 PM UTC

Allright, thanks for letting me know.
Any idea how long the fix might take? Days, weeks, month?

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Community Manager
Jan 12, 2023 6:18 PM UTC

It is a little hard to give an exact date, but we are actively working on it. Thanks for your patience.

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Participant
Jan 9, 2023 11:13 PM UTC

Same I have the same problem. When ever I try to upload the Substance 3D Intergration Tools it gives me an error.

 

Hardware and system specifics.

Macbook Pro 2017

Blender Version 3.4.1

MacOS Version Ventura 13.1

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