Can't install apps

Forum|Forum|3 years ago
February 20, 2022
2 replies
172 views

Hi. I just bought one month of the 3D texturing pack for individuals (if I remember correctly) but when I press install, it opens the creative cloud app but I can't see any of the 3D texturing apps. I can only see the apps that I already had, like photoshop, premiere pro etc. So I can't install anything. How do I solve this? I had the other apps through my school but I was using the same account as the one I used to get the 3D texturing pack. I hope someone can help me 🙂

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Peru Bob

Community Expert

I'm'moving this to the Substance 3D Plugins forum.

Peru Bob

Community Expert

Adobe Substance is not part of Creative Cloud. If your school has the Higher Education Creative Cloud All Apps EDU plan, then you can get it through your school.

See here:

https://helpx.adobe.com/creative-cloud/faq/substance-3d-faq.html#:~:text=Substance%203D%20is%20included%20at,Higher%20Education%20colleges%20and%20universities.

A

Anonymous

Okay. Thank you. But is it possible for me to download the 3D texturing pack? And if yes, how do I do it? Since I can't get it through the school.

Peru Bob

Community Expert

You may need to have Substance installed.

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