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July 26, 2021
Answered

Hello how do I file a bug repor?

  • July 26, 2021
  • 1 reply
  • 311 views

Hello how do I file a bug report?
I have tried the contact details below and just ended up on a 2 hour chat with an advisor that didn't seem to know anything about Substance plugins.

 

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Correct answer Alireza5EAF

Hello RA7ES, can you tell us what the product you have problem with and what the problem is please. We do not have any bug tracking system accesible to users. We can take the information you give us and reproduce the bug (if it is a bug with our product) and file it in our system and once it is resolved we inform you via this forum. 

1 reply

Alireza5EAFCommunity ManagerCorrect answer
Community Manager
July 26, 2021

Hello RA7ES, can you tell us what the product you have problem with and what the problem is please. We do not have any bug tracking system accesible to users. We can take the information you give us and reproduce the bug (if it is a bug with our product) and file it in our system and once it is resolved we inform you via this forum.