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Participant
Feb 29, 2024 9:28 PM UTC
Answered

Substance Plugin could for Blender 4.0 (material not be loaded)

Hello All,

When I select the material, I receive an error message as shown in the attachment and the material is not loaded. I deleted the plugin, cleared all folders and reinstalled it, but the problem  what is wrong?

 

 

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Shwetha23063442qtvsCorrect answer
Community Manager
Mar 2, 2024 12:08 AM UTC

Thanks! We will investigate this. If you have additional questions, please check out our Discord channel for faster response: https://discord.gg/86Yq6JXy 


@Özgür311843156id9: It looks like the issue might be because of the special character in your user folder's name, specifically the 'ü' in "Masaüstü." If you try using a different folder without any special characters, it might resolve the issue. Could you please give that a try?

7 replies

Participant
Mar 9, 2024 7:53 AM UTC

Hello, an error is displayed when uploading material to Blender

 

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Inspiring
Mar 13, 2024 11:59 PM UTC

Are you able to load other materials? 

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Community Manager
Mar 1, 2024 12:55 AM UTC

Hi, thanks for reporting this issue. Did you fully uninstall both the integration tools and the addon? Also, I'm assuming you're using the latest version of the plugin from here: https://substance3d.adobe.com/plugins/substance-in-blender/, is that right?

What platform are you on? 

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Participant
Mar 1, 2024 5:39 AM UTC

Hello

Yes, the plugin is latest version also i fully uninstall both the integration tools and the addon. the platform is windows 10 

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Community Manager
Mar 1, 2024 5:30 PM UTC

Thanks! We will investigate this. If you have additional questions, please check out our Discord channel for faster response: https://discord.gg/86Yq6JXy 

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