Participant

Answered

Unable to install Substance3DIntegrationTools 1.4.3 Windows

Forum|Forum|3 years ago
November 4, 2022
5 replies
8519 views

I just installed the substance for blender add-on " Substance3DInBlender 0.9.2 ", I'm in blender 3.3.1 and when I'm intalling the tool " Substance 3D Integration Tools 1.4.3 Windows " from files in the add-on with " install from disk ", nothing happens, I tried reopen blender and reinstall the add-ons but it doesn't work.

Could someone help me ?

Blender

Correct answer Pepe_stock

ready, I did what you asked but it still doesn't work.
I attach the screenshot of the console.

Hello again, I comment that I could solve it with the blender console, I saw the error and I solved it all was variable problems with the “Wmic” file because it gave me an error, so we close this post as Fixed.
thanks for your prompt respuesras and attention.

I attach also the solution to the problem, do not forget to remove the addons and blender tool delete the folder C:\Users(username)\AppData\Roaming\Adobe 🙂

have a nice day

B

bismark_8371

Participant

I am having the same issue right now on windows 11. Everything installed but the "load button" does not function. I can also see some sort of error asking for toolkit. I need help please.

A

Aldo_3D

Adobe Employee

Hi @bismark_8371, could you please attach a screenshot of the system console when the error occurs? That will give us a detailed readout that could help us pinpoint the issue.

If you're on Windows, you can open Blender and go to Window > Toggle system console. You will see a windows console appear.

If you're on Mac or Linux, you will have to launch the Blender executable via your system terminal to see the same output.

Once you have that, please try to reproduce the error and share the output here.

Best,
Aldo

M

Mochi Lin

Participant

Don't use Safari, it will mess up the zip file. Use Chrome for example.

Q

quintins33031109

Participant

This happened to me but I gott it working. Try installing straight from your downloads folder, instead of dragging the Intergration tools folder to the desktop it should sync correctly.

P

Pepe_stock

Participating Frequently

not work for me 😞

A

Aldo_3D

Adobe Employee

Hi @Pepe_stock , what OS are you using? If you check the console when installing it should give you an error message you can share here.

In case you are using Mac, note that Safari will auto unzip the files, which messes up the install. Try disabling "open safe files after downloading" in Safari settings or download the zip files with a different browser.

charliedixon

Inspiring

Getting the same issue on macOS Ventura 13.0 - Blender 3.3.1

S

Shwetha23063442qtvs

Community Manager

For mac, completely uninstall and remove everything and check if there are any old Substance integration tools processors running in the activity monitor. If yes, then make sure to kill that.
Then do a fresh download of the latest addon .zip files from here: Substance 3D Addon for Blender.

A

aKram25522435s0h4

Participant

M1 MAX Macbook on macOS Ventura 13.0.1

are you guys sure it's compatible with macOS ventura because this is what i get when i try to install the integration tools, the addon is installing but the integration is not. Thanks!!!

Substance 3D in Blender: [Code_Response.toolkit_not_installed_error] Toolkit failed to initialize...

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Shwetha2294297372w1

Inspiring

Hi, Could you completely uninstall and remove everything and download the latest addon .zip files from here: Substance 3D Addon for Blender?

Also, make sure the Substance3DIntegrationTools folder in C:\Users\(username)\AppData\Roaming\Adobe is completely deleted. And before re-installing make sure that the Substance Remote Engine is not running with Task Manager.

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