Inspiring

Answered

Autosave doesn't appear to work in FM 2019

Forum|Forum|7 years ago
September 7, 2018
3 replies
2027 views

I have enabled the Auto Save option in the General section of preferences and set it to save every 2 minutes. However, there are no auto saved files being created. In FM 2017 they would appear in the same directory as the .fm and backup files but there don't seem to be any files created in FM2019. Are they being saved somewhere else or is this function not working correctly?

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Correct answer bobc27529582

Hi Bob:

There is an update to FrameMaker 19 available and I thought of your question when I saw this on the list of fixes:

FrameMaker creates a backup file now if Auto Save Every x Minutes option is enabled.

For more details, see: Adobe FrameMaker (2019 release) – Update 1

Let us know if this takes care of the issue.

~Barb

Hi Barb,

I've installed the update and it does appear to have fixed the issue. I am able to use all my workspaces and so far the auto files have been generating in the background they way they should.

Knowing that there should always be a snapshot of my open files no more than a couple of minutes old certainly puts my mind at ease, as having to work in a virtual machine does occasionally lead to unexpected situations where the only way out is to reboot!

Cheers,

Bob.

S

seanb_us@yahoo.com

Inspiring

I just tested. Auto save works for me on the latest FM 2019 build 15.0.0.393.

The selection is off by default, but enabling Auto Save Every in the Edit > Preferences location let me set 2 minutes and, sure enough, after 2 minutes I got a *.auto.fm file in the same directory as all my FrameMaker files and the backup files.

Sean

B

bobc27529582Author

Inspiring

Well this is strange. It definitely doesn't work on my machine.

I created a new file in FM 2017 and saved it to a new directory on my desktop. I opened the directory and could see the .fm file. I then made some changes to the document but didn't save it and switched over to explorer to monitor the contents of the directory on my desktop. Sure enough after 2 minutes a .auto file appeared with the same filename as the .fm file. So it works in FM 2017.

I then closed FM 2017 and ran up FM 2019 (15.0.0.393) - same machine, same settings, same everything! I opened the same file and then saved it immediately so it would now be a valid FM 2019 file. I then made further changes but didn't save. Again monitoring the directory I could see the .fm file but after waiting more than 10 minutes no .auto file appeared.

I can't see what's wrong. As I said, this is the same machine with the same settings in preferences. I have double-checked and the Auto Save option is definitely on and set to 2 minutes (exactly the same settings as in FM 2017).

FYI, my operating system is Windows 10 Home, version 1709. I am running it within a virtualbox virtual machine inside Mac OSX 10.12 but this is the way I have run FM for years and I have never had any problems like this before.

My next step would be to uninstall and re-install FM 2019

Barb Binder

Community Expert

OK, I'm back and yes it is working as expected on 2019 (v 15.0.0.393).

~Barb

~Barb at Rocky Mountain Training

Barb Binder

Community Expert

Auto-save files are saved in the same folder as the document you are working on. Note that they delete themselves when you save your work. They are also deleted when you close the file. Is that what is going on?

I just realized I tested this on 2017. I need to get to the office to test on 2019. If this is a bug, hopefully someone else can help in the meantime. Otherwise, I'll be back in a bit.

~Barb

~Barb at Rocky Mountain Training

Jeff_Coatsworth

Community Expert

You getting that in FM2019 BarbBinder? IIRC, there was a bug reported in the beta about autosave not working, but it might be fixed already.

Barb Binder

Community Expert

No, Jeff, I tested it on 2017... 2019 isn't on this computer. I'll be able to test on 2019 in about half hour.

~Barb

~Barb at Rocky Mountain Training

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