Barb Binder
Community Expert
Barb Binder
Community Expert
Activity
Apr 20, 2025
Hi @Mystical_Sunshine5EF4:
Here are the system requirements for the available versions:
https://helpx.adobe.com/indesign/system-requirements/earlier-versions.html#2024-2
~Barb
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Apr 20, 2025
Hi Leslie:
You posted your question on the FrameMaker forum, used to support and explain FrameMaker. I moved your post to the Account, Payment and Plan forum. But you will want to follow Dave's advice and contact Adobe directly to resolve this.
~Barb
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‎Apr 19, 2025
06:49 PM
This is fascinating, Susan. Did you inadvertently create a TOC in ch01, delete it and then flow in the text? Or base ch01 on the TOC chapter? I've never seen this before.
~Barb
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‎Apr 19, 2025
06:40 PM
Thank you for trusting us with your files, Susan. I'm happy to remove them for your privacy after you are clear on the answer.
So I took a very close look at your files and couldn't find any reason why the content isn't being pulled into the TOC.
I finally created a new file, copied the ch01 text and pasted it in the new file. I didn't change anything other than saving it and adding it to the book and it worked exactly as expected. This points to corruption in the ch01 file (that saving as .idml didn't fix).
My recommendation is that you move the ch01 content to a new file. This would be simplied/streamlined by opening a working chapter like ch02, saving it under a new name and then replacing the ch02 content with the ch01 content. Add it to the book and update. If it pulls in the content then you can stop and review the new ch01 to make sure everything is in place.
~Barb
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‎Apr 19, 2025
06:07 PM
1 Upvote
Ingrid! That's great news. Come back and see us next time you get stuck.
~Barb
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‎Apr 19, 2025
02:37 PM
Great screenshots, thank you, @maravac2468 —I see what you are up against, but have never experienced this myself.
I have worked excusively with .docx files for years, so I tend to agree with @Peter Kahrel. Try saving the Word .doc file as .docx (which includes the .doc file inside) to see if that solves it. And you could certainly try placing an .rtf version as suggested as well.
I suspect this is happening on import so one more idea... try breaking the Word file into smaller files. Maybe two or four files where you have one and then place them sequentially, with your cursor at the end of each segment as you place the next one so that you end up with one long file again. Maybe it's an issue with the sheer number of notes that InDesign is struggling to import?
~Barb
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‎Apr 19, 2025
12:57 PM
I'm convinced that's the answer to the first part of the question. Set Paragraph Layout back to Single Column
As for part two, we can guess without seeing that you have line breaks and not hard returns at the end of the paragraph. That would make a design behave that way. It's desirable to always work with Type > Show Hidden Characters enabled so that you know exactly what's going on.
~Barb
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‎Apr 19, 2025
12:52 PM
Hi @vevegirl23:
Can you share the same screen shot but with the frame selected? (click it with the Selection tool). If you have multiple text frames on the page, choose Edit > Select all with the selection tool, and then share that screenshot instead.
I'm trying to figure out if you have a one-column frame divided into two columns or if you have two threaded frames. You are also using the paragraph split command—and I can't tell exactly where from the current screenshot—but that's the likely culprit splitting Bombay in half and hyphenating it.
~Barb
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‎Apr 19, 2025
12:45 PM
2 Upvotes
You know what, Ingrid? You would get the same results if you have non-breaking spaces between the page numbers, no character styles assigned and hypenation off.
Look for ^s or ^S after the page numbers and replace with a space.
.
Everything looks normal until you enable Type > Show Hidden Characters and then the ^ appears indicating a non- breaking space. This is why we both asked to see them.
~Barb
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‎Apr 19, 2025
12:07 PM
1 Upvote
Hi @Mystical_Sunshine5EF4:
Do you currently have a version of InDesign installed? If yes, the easy way is to open the CC Desktop app. Click Apps in the left column and find InDesign in the right column. Click the three dots ... > Other versions and scroll down to 19.3.5.
~Barb
EDIT: That works, whether or not you have a current version of InDesigned installed.
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‎Apr 19, 2025
11:48 AM
Hi @maravac2468:
I work in very footnote intensive files (150-500 notes per article) and have never seen this.
Can you enable Type > Show Hidden Characters and then share a screenshot of a page where this is happening? Even better, can you click the ¶ button on the main ribbon in the Word document (same as Show Hidden Characters in InDesign) and show us the same page? Those two screen shots should help us narrow down the issue.
~Barb
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‎Apr 19, 2025
11:44 AM
So Ingrid, can you try what you saw me do? Click in the Index with the Type tool, choose Edit > Select all, and enable then disable No break. (Be sure it is off—no check mark and no dash.) Does the content come back?
If not, could you please enable Type > Show Hidden Characters and re-share the same image you shared earlier, along with a picture of the Generate Index dialog box. Honestly, it doesn't matter if you use your phone to take the pics or take an actual screenshots. We are just looking for the clues we need to help you solve this. The content is there, so this is solvable.
If you are in a hurry, you can also share the index file so that we can just look it over.
~Bar
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‎Apr 19, 2025
11:08 AM
1 Upvote
Hi Ingrid:
See how all of these numbers move to the next line?
That looks to me like the numbers are set to not break across columns, and that would cause the exact issue you are showing us.
Now, you would know if you were adding it manually like I just did, so perhaps you are inadvertently adding it with a character style in the Generate Index dialog box? Try changing the Page Number character style to None and update the index.
~Barb
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‎Apr 19, 2025
08:24 AM
1 Upvote
Hi @varun.k.Books:
In addition to Peter's recommendations, it may be worth noting that we have had numerous reports over the years of other applications interfering with InDesign shortcut keys. The difference here is that yours are temporarily disabled and then work again, and since that's a new twist, I may be off-base.
But still, it's an easy test:
if you reboot your computer and only open InDesign, do the shortcuts work immediately?
If not, opening in Safe Mode as Peter suggested allows you to run a basic version of Windows without any non-essential files and drivers. If the shortcuts work initially, then you might look at the apps that auto-load.
~Barb
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‎Apr 19, 2025
08:11 AM
1 Upvote
Hi @ali_4619:
It is always helpful to share screenshots with Type > Show Hidden Characters enabled, particularly when there are spacing issues. This lets us see how you are spacing the paragraphs.
In addition, InDesign has two features that help us with overrides. The Style Override Highlighter [a+] at the top of the Paragraph styles panel helps us locate them, and the Clear Overrides in Selection button ¶* at the bottom of the Paragraph Styles panel will quickly remove them.
In my demo below, I'm enabling the style highlighter to see where the overrides are. Then I'm selecting the text and clearing the overrides. And finally, I'm using Edit > Find/Change to use the query (included with your InDesign) to clean up the spacing.
Before you try any of this, however, be sure that you save your file so that if any of these commands do something unexpected for you, you can just undo or Revert to the last saved version.
~Barb
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‎Apr 19, 2025
07:25 AM
Hi Susan:
As per Willi, this is often the case of a slight difference in style names. If that is what the problem is, you'll see the variation in the right column, but you've scrolled too far down right for us to see it in your screen shot.
If that's not it, I'm also happy to take a quick look at your files.
~Barb
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‎Apr 18, 2025
03:47 PM
6 Upvotes
Hi @guy_6737:
The last time we needed to press Tab to indent the first line on a paragraph was on a typewriter. I still remember the thrill of not having to press the spacebar five times on an IBM Selectric typewriter. It seemed like such a leap forward.
In modern applications (i.e., Word, InDesign, Illustrator, Photoshop), we never need to add a tab to indent the first line. As others before me have said, we just set a first line indent. Because we know you are exhausted, here's a visual for you.
Note that I took it one more logical step forward, and saved the formatting as a paragraph style. Once the style is created, if you decide you want to increase/decrease the first line indent (or anything else about the paragraph formatting) you edit the style definition and InDesign does the rest for you.
We still use tabs from time to time, but between first line indents and tables, the times are getting further and further apart.
~Barb
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‎Apr 11, 2025
12:35 PM
Hi @derick_6330 :
As per @frameexpert, there isn't a hyperlink marker (half an upside down T) in front of 1.0. This could be as simple as updating your book.
At this point we are talking amongst ourselves so please swing back to let us know if you still need help or if you have resolved it and moved on.
~Barb
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‎Apr 11, 2025
12:30 PM
Hi Eric:
We can continue to help if this is still unresolved. Or if you have it figured out, please let us know.
~Barb
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‎Apr 11, 2025
12:16 PM
1 Upvote
Great!
We've come a long way from the Content Collector tool! 😂
Happy Friday, Thomas.
~Barb
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‎Apr 11, 2025
12:00 PM
1 Upvote
Hi @Dave Creamer of IDEAS :
Thomas is not using our standard book workflow and is not doing whole-book updates—this is unfolding into a very unique situation. Thomas indicated "At this point all I really need is a way to put placeholder text in the footer for future writers to replace with the correct info."
That speaks to parent page overrides and with his background in Word and FrameMaker, I wouldn't expect him to know that we can override parent page items in InDesign. It's an easily-overlooked feature.
~Barb
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‎Apr 11, 2025
11:46 AM
1 Upvote
Hi @Corniger :
My take is that the Pencil tool is that it is an imprecise way of drawing—but familiar to all of us from pencil and paper—and I frame it to my students as a way of delaying mastering the Pen tool. Taking time to learn the Pen tool will allow you to place the anchor points correctly from the get-go. That said...
A curve requires smooth anchor points and yours shows a line coming in and a curve going out (or the other direction, depending on whether you drew the shape clockwise or counterclockwise). And is that dent where you closed the shape?
Converting the anchor point to a symmetrical curve (with the control handles on both sides) should take care of it for you post-drawing. Does it?
~Barb
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‎Apr 11, 2025
09:00 AM
1 Upvote
Hi Thomas:
At this point all I really need is a way to put placeholder text in the footer for future writers to replace with the correct info.
In FrameMaker, we handle the manual revision info in the running heads by adding disconnected template frames to the master pages.
It's easier in InDesign. You can design the running heads so that they work well for the entire book and then one can Ctrl+Sh+click any parent page frame to override it on a body page. Once overriden, all content can be updated. The frame itself is still linked to the parent page, the content is not. For that reason, now you may want to put the content into three separate frames. (I'm showing a single frame.)
~Barb
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‎Apr 09, 2025
07:40 PM
1 Upvote
Hi Mobius/Thomas:
Yes, you can add text before and after a variable. But looking at your example, I'm not clear where you would add the extra text. I'd do everything with variables and with tabs not tables—not that tables are wrong—I would just set tab stops because I'm comfortable with them and to me, they are less fussy that tables.
Here's an example parent page set-up. There are three variables and one marker:
DRAFT is a Custom Text variable defined as "DRAFT".
Chapter 1 is a Chapter Number variable with the word chapter in front and the colon after.
Running Header is Running Header <Paragraph Style> variable defined to call in text assigned the Title paragraph style
A is the Current Page Number Marker.
In a table or using tabs, this is all automatic. The only thing to be aware of is that the chapter number variable only increments if you're using a book—this means that each InDesign chapter (.indd file) needs to be a single .indd file and then we pull them all together into an .indd book file.
What I find difficult about answering questions on the forums is we don't know what you know. This might all be completely familiar to you and you're rolling your eyes because you knew all this or maybe you didn't realize how extensive variables can be.
If you have additional questions you know you can just ask us. We are always happy to help.
~Barb
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‎Apr 08, 2025
08:59 AM
1 Upvote
Hi @Mobius Strip :
A snippet is a collection of frames, including their size, position and content. We can save them all to a single snippet file and place them all in a new file. They are an excellent method of re-using frames but they don't maintain a link to the original so that updating content will update all usages, which was one of your criteria.
This demo shows me exporting all the parent page frames (12, I believe) as a snippet, and placing them all into a new file.
But now that you are talking about automating a running head, it would be helpful to see what you are putting together. Variables are often used in running heads to automate the content—have you looked into what they can do for you?
~Barb
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‎Apr 07, 2025
01:59 PM
I put a hairspace at the beginning of the chapter header.
And did that hair space solve this issue for you, Jeremy? If yes, please confirm so that we can mark Dave's answer as correct—or you can—this helps others with the same question quickly find the correct answer.
~Barb
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‎Apr 07, 2025
08:56 AM
3 Upvotes
Hi @jen.cart:
I'm with Dave—this is likely an issue of corrupt preferences. The easiest first step is found in InDesign > Preferences > General > Reset Preferences on Quit, the quit, restart and try again.
If that doesn't work, we can offer additional specific steps to take, but let's start there.
~Barb
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‎Apr 07, 2025
08:26 AM
1 Upvote
Hi @Mobius Strip :
There are people who still use these features, just not many. If Adobe pulled the features, the users who do rely on them would be insensed. I'm a user like you, but I'd say they will continue to function as is.
That said, the documentation should be correct. The second link you pointed out isn't wrong, per se, but it is confusing. Remembering that the Content Collector tool and Edit > Place and Link are two ways to access the same feature, the information that appears is correct because it is explaining how the conveyor belt works. I did submit a request to clarify the heading because I can see the confusion.
As for this question: So... if one wants to create a collection of reusable elements that can be revised wherever they appear in the document, what is the intended (non-abandoned) method we're supposed to use? I'd choose CC Libraries.
You can create assets in Illustrator and Photoshop and use Place Link in the CC Library panel to add a linked copy to your InDesign files. If you edit the Library item, it will update all copies in all files that were add using Place Link. However, this only works with assets from Illustrator and Photoshop, we are not yet able to use Place Link for InDesign assets. This is a limitiation for sure (for now, anyway) but Libraries are very powerful and a lot of my clients are using them very successfully. For more details, see https://helpx.adobe.com/indesign/using/creative-cloud-libraries-sync-share-assets.html.
~Barb
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‎Apr 06, 2025
06:53 PM
1 Upvote
BTW, @Mobius Strip —I went to report the broken links you mentioned but only found the one on Using the Links panel. We would like to get these fixed but I'm not seeing a second one. Can let me know where it is?
Thanks in advance,
~Barb
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‎Apr 06, 2025
06:31 PM
1 Upvote
Hi @christer_8373:
That's Adobe's branding and there's not an option to turn it off. This is the community forum—users helping other users—so we can't do anything to change this.
You can file a feature request on InDesign's uservoice page: https://indesign.uservoice.com/ and hope that it is incorporated into a future version of InDesign.
~Barb
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