Distiller isn't available

Question

Hi,I try to save my book as PDF and get the message that the distiller isn't available (File > Save as PDF). I reinstalled FrameMaker (2019 15.05.838) which didn't help. I can see, that in the Publish pod the Preset name is empty and I can't chosse one. I don't have a full version of Acrobat installed just the distiller that should come with FrameMaker.Does anyone know how to fix this?Thx.

Winfried Reng · Answer

Hi,

Obviously this happens sometimes. There are other threads which discuss this. Maybe you can check, if their solutions help.

You can also send an e-mail to the Adobe support: tcssup@adobe.com

https://community.adobe.com/t5/framemaker/framemaker-2019-can-t-save-to-pdf-distiller-error/m-p/10800276?page=1#M63987

https://community.adobe.com/t5/framemaker/in-framemaker-17-framemaker-could-not-find-adobe-pdf-printer-instance-which-must-be-installed-to/m-p/10874988?page=1#M64570

Best regards

Winfried

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