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Arnis Gubins
Arnis Gubins
Inspiring
February 5, 2008
Question

FM 8.0.2 patch available

  • February 5, 2008
  • 19 replies
  • 3217 views
FYI, the FM 8.0.2 (aka 8.0p273) patch is now available. You must use the Adobe Updater available through the Help > Updates... menu in FM, for now. See also http://blogs.adobe.com/techcomm/2008/02/framemaker_802_available_now_1.html

The main issues addressed, from the readme file, are:

These are some of the areas in which we have fixed the issues in this patch.The issue description details the original problem that was fixed. Additional details may have been added if deemed necessary.

Shortcuts:
Operations to change the Paragraph and Character tag in document using Function keys F8,F9 "time out", at an apparently random interval. Also these operations become unusable for Paragraph and Character designer when respective designers are opened.

Hyphenation:
a) Incorrect hyphenation takes place in FrameMaker 8 when accented chars are present in first few chars of a word, and when hyphenation operation is performed more than once.
b) German Hyphenation gives wrong results if word contains non-ASCII characters

Indexing:
When char format is used in markers for multi-level entries containing SAME text then the generated index has some entries missing (all ASCII data)

Solaris Menu:
Solaris Japanese FrameMaker is not able to load menu items correctly in unstructured mode

Control Characters:
a) For various dialog, if special spaces (control characters) are edited, then they are lost and are replaced with question marks
b) Control characters(Emspace, HardHyphen etc) are not mapped to corresponding character in FrameMaker as a result user needs to change font in order to display these characters correctly. While displaying these characters, codepoint should be mapped to the one used by the FrameMaker and should be translated correctly on xml save/export.

RTF:
While importing an RTF file containing object which comes as marker in FrameMaker, marker location may be incorrect in certain cases.

PDF:
Hyperlinks does not work from one pdf to another if we open the pdfs through web

Unicode:
Conversion of certain Unicode characters of Symbol / Dingbats / WebDings fonts is incorrect when an XML is opened in FrameMaker

Miscellaneous.:
FrameMaker is not responding while selecting text by mouse on Vista if Mousekey is kept pressed for long time.
    This topic has been closed for replies.

    19 replies

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    _Dennis_Brunnenmeyer_
    Participating Frequently
    May 19, 2008
    I believe it would be wise to completely uninstall Frame and start over, making certain that the patches are installed in the proper order. I would also follow Art's suggestion and reboot after the reinstallation and after each update, launching Frame to make certain that all is well. This may not be required, except for peace of mind as you proceed.
    _
    _Mukesh_Zala_
    Participant
    May 19, 2008
    now when I am trying to install patch 8.0.1 on m/c it gives me following error :
    "You do not have correct version of FM install on your system. This patch installer will work
    only with Version 8b236 build. Patch installer will quit now."
    and it fail to install patch.
    please help me to resolve this issue.
    A
    Art Campbell
    Inspiring
    May 16, 2008
    Download and install the 8.0.1 patch?
    The patches do not seem to be cumulative; you need to install them in order. I'd reboot between installations, although the program doesn't require that.

    Art
    _
    _Mukesh_Zala_
    Participant
    May 16, 2008
    Hi,<br />I have installed FrameMaker 8.0 ( 8.0p266 ) in my m/c. I have downloaded 8.0.2 path using <br />"Resolution to this is to let one machine download the update and once it has completed download, go to C:\Documents and Settings\<user>\Local Settings\Application Data\Adobe\Updater5\Install\framemaker801-mul <br />and copy out the framemaker802.exe file. Use this to patch the rest" <br /><br />when I am trying to install 8.0.2 patch on m/c it gives me this error <br />"You do not have correct version of FM install on your system. This patch installer will work<br />only with Version 8b266 build. Patch installer will quit now."<br />it failed to install. <br />can anybody guide me how to resolve this problem ?
    Software Maniac
    Software Maniac
    Inspiring
    March 27, 2008
    I got the FM installation issues worked out under Windows Vista SP1.

    Had two issues:
    1. The Adobe PS driver didn't install.
    2. FM 8 to 266 to finally 273 failed.

    I actually didn't use the Adobe Update Manager to install the 273 (8-0-2) update, I used the Adobe FM download site. Wrong thing to do.
    Here's the steps I took:

    Uninstalled the patches: 273 followed by 266.
    Uninstalled FM 8.0.

    Then:
    1. Rebooted, installed FM 8.0 and at the prompt installed the PDF upgrade (disk 2). I guess uninstalling FM 8 doesn't install this add-on and the installer identified the PDF prior installation and asked if I wanted to repair or remove it. Figuring there was no harm, I repaired it. Lo and behold the Adobe PS Printer device finally showed up on the Printers dialog box.

    2. Clicked Help > Updates. It found FM 8.0.1 and I selected it and terminate FM 8 (it can't be running if you are trying to replace it).
    3. b266 was installed correctly. Rebooted just to be sure.
    4. Clicked Updates again and FM 8.02 (build 273) was recognized so I selected that. It took some time to install and it worked!
    5. Worked!

    Lesson? Don't download and run the updates available on the Adobe Support web site! Always trust the Adobe Update Manager!

    thanks,
    Ken
    Whitaker
    (Mar 26, 2008)
    _
    _Ken_Tse_
    Participant
    March 26, 2008
    my framemaker image is on p266 already so we didn't have to deal with that patch.

    We're not on Vista yet so we haven't tried that.

    My test environment is on XP SP2 with english canadian

    I had your issues with the downloaded patch.

    When using UAM I had no problems.

    What region language setting are you on?

    I would perhaps start from scratch.. It's possible your framemaker is totally buggered at this point.

    For me I'm testing using a virtual environment so I kept reverting snapshots back to the beginning till I figured out what worked.
    Software Maniac
    Software Maniac
    Inspiring
    March 26, 2008
    So you're saying that the AUM 802 executable is the entire 30MB thing (I don't know if the exe should be 18MB or 30MB but I do know that whenever i try to install either of them I get french/asian/question-marks (?????) dialog boxes during the installation and the install fails leaving 266 to still be the latest.

    I will try what you say but what I have just done on my single Vista SP1 system is:
    1. Deactivated FM 8.
    2. Uninstalled p273, b266, and then the original FM 8.0.
    3. So now I'm ready to start over.

    Should I use the UAM for both b266 and then p273 and on the one system, it should work? Also, if the p273 exe does not work can I run the exe outside of the UAM and have it patch FM 8, b266?

    I, like most Adobe users, don't really have a clue what UAM is doing in the background. Have you also seen different behavior with Vista SP1 vs XP SP2?
    _
    _Ken_Tse_
    Participant
    March 26, 2008
    I let the adobe update manager download and install the patch inside adobe framemaker (help->update)

    adobe update manager will launch and then will prompt you whether you want to download and install 8.02 update.

    You say yes and it will start to download a file framemaker802.exe to the documents and settings folder I specified.

    As soon as it's finished downloading it will launch the framemaker802.exe. Don't do anything with the install yet.

    At this point you should make a copy of the framemaker802.exe (30MB). You can use this for later for other machines.

    Cancel the install of the patch or let it run on this one machine

    copy framemaker802.exe to a network share and deploy it to your other targets (create an installshield record file if necessary)

    I have a feeling that adobe website download link for the p273 update probably only works on us english versions. that's why it's much smaller (18MB)

    Anyways.. if you do what I say above it will d/l the 30MB version locally and I've tested it and it works.
    Software Maniac
    Software Maniac
    Inspiring
    March 26, 2008
    Hello, Ken Tse ...<br /><br />You indicate that:<br />"Resolution to this is to let one machine download the update and once it has completed download, go to C:\Documents and Settings\<user>\Local Settings\Application Data\Adobe\Updater5\Install\framemaker801-mul <br /><br />and copy out the framemaker802.exe file. Use this to patch the rest"<br /><br />I'm a little bit confused with your instructions. If you still download the p273 update on a different system how is that going to make any difference? It still is going to be 18MB (instead of 30MB...). Also, not sure what "copy out the framemaker802.exe file means... <br /><br />Also, I have installed this on Windows XP before (even with the 18MB file size) and it worked just great! I can't imagine this to be a Vista SP1 issue but may be it is...<br /><br />Can you further clarify please?<br /><br />best regards,<br /><br />"Another" Ken - of Seattle, WA
    _
    _Ken_Tse_
    Participant
    March 26, 2008
    The problem he is having is that he followed the download instructions from the adobe update section.<br /><br />http://www.adobe.com/support/downloads/detail.jsp?ftpID=3858<br /><br />It says there you can download the patch, run it and on next adobe framemaker launch the AUM would kick and install the patch.<br /><br />This is not so. The download link points you to some file that is 18MB large instead of 30MB which is why it is missing or has garble.<br /><br />I've been fighting with this for a long time too since I want to deploy the patch to our base users instead of installing and downloading one by one.<br /><br />Resolution to this is to let one machine download the update and once it has completed download, go to C:\Documents and Settings\<user>\Local Settings\Application Data\Adobe\Updater5\Install\framemaker801-mul<br /><br />and copy out the framemaker802.exe file. Use this to patch the rest <br /><br />or...<br /><br />you can try to get Adobe to fix their download link and instructions however, it would appear to me that nobody is listening these days.
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