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Participant
Aug 30, 2023 5:00 PM UTC
Question

Framemaker version 17.0.2.431 Welcome Screen

Just installed the latest FM update. Upon opening, the Welcome Screen looks like this image. Is there a patch to fix this like there was for a previous version? I was expecting to see the list of recently accessed files.

 

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    7 replies

    Jeff_Coatsworth
    Community Expert
    Community Expert
    Aug 31, 2023 11:45 AM UTC

    I'd give the FM folks a ping - see https://helpx.adobe.com/contact/enterprise-support.other.html#framemaker for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including FrameMaker.

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    Participant
    Aug 31, 2023 12:12 PM UTC

    Thank you for the contact info, Jeff! Will contact them.

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    frameexpert
    Community Expert
    Community Expert
    Aug 30, 2023 6:05 PM UTC

    The recent files are stored in your maker.ini file in the 17 folder. This may get overwritten with the update, but I am not sure. Are they still listed in the File > Open Recent menu?

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    www.frameexpert.com
    Participant
    Aug 30, 2023 6:15 PM UTC

    Yes, the files are listed in the Open Recent menu. Here is what the Open Recent looks like (text blocked out for proprietary reasons):

     

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    frameexpert
    Community Expert
    Community Expert
    Aug 30, 2023 7:28 PM UTC

    I am not sure why that happens but I have seen it before. The recents will be gone from the Welcome screen, but still in the Open Recent menu.

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    www.frameexpert.com
    Participant
    Aug 30, 2023 6:04 PM UTC

    Unfortunately not. I renamed the welcome.html file, opened FM, but there very minor changes to the Welcome Screen.

     

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