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Participant
July 14, 2022
Question

Incorrect font displays than the one selected in Character Designer

  • July 14, 2022
  • 1 reply
  • 305 views

I have a very strange issue with FrameMaker 2019. When I specify a font using Paragraph (font tab) or Character Designer, the font that actually appears is the font listed directly above the one I intend to display. I have attached an example showing that I selected "Keysight Sans" font, but Frame selects Kazuraki instead. If I change the font using the information in the tool bar, the correct font appears. Any ideas? I have uninstalled and re-installed the application with no success. I am using the latest version.

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    1 reply

    Community Expert
    July 15, 2022

    Hi Lynne,

     

    I remember that someone had a similar problem that he clicked somewhere and it seemed that the click was actually somewhere else.

    After he changed the screen resolution, everything was fine.

    I will see, if I find the original post.

     

    Best regards

     

    Winfried

    Community Expert
    July 15, 2022

    Is this related to your issue?

    https://community.adobe.com/t5/framemaker-discussions/framemaker-menus-skip-when-using-a-mouse/td-p/10627997

    You say that you have the latest version. Does this mean 16.0.4?

    Participant
    July 15, 2022

    Hi Winfred,

     

    Thank you for your suggestions. I am running FrameMaker 2019 v15.0.8.979, which I assumed was the latest as Frame tells me there are no updates available. I will try changing my screen resolution to see if that helps.

    Lynne