Questions

Hi all,I'm trying to filter out the first topic in a map using ditaval filtering for the otherprops attribute when creating a composite fm. I'm finding that I can filter tags inside the topic like a table or paragraph. Therefore,  I know that my ditaval filters work.  But  using the same otherprops setting does not work for the topic element. The first topic is always included in the output. Setting the otherprops attribute in the topicref element does not work either as already documented in this forum.When I import the entire map and ditaval into oxygen, the filtering works as expected with first the topic removed.Am I overlooking something? I am using framemaker12.0.2.Thanks for your help.

FM 11.02.384 / DITA 1.2How do I get FM to use a ditaval to filter at the map level?I have two major product families to address in my manuals. They are very similar in some ways, and so I would like to use one map for certain chapters where I reuse a lot of content. I built the map and specified "product" attributes at the map level for the ditaval to filter out, but this is ignored on output. So I tried the attributes at the top level in the topic file--the <concept>, <task>, and so on--and it still doesn't work.I kind of get that the message is "If you really don't want something in your map, use a different map," but I feel like it's got to be possible to filter at the map level.Am I wrong, or am I missing something?ThanksEdit to add: What I'm really asking is to be able to do this at the book map level. The map-level filtering seems to work with a chapter map alone, but once I put it into a book map, the filtering is ignored.

I have inserted several short video clips into a small manual created with FrameMaker 12 (all mp4 format). Book file is saved as a PDF. When I open the PDF in Acrobat 9 or Reader 11 and click on the icon for any of the videos, I see only a black box. When I open the same PDF in Reader 10, the clips all play just fine. What do I need to do to make these videos play in current versions of Reader. NOTE: I have Reader 10, Acrobat 9 Pro Extended, and FrameMaker 12 running on my computer.

Hello,recently I started using Framemaker V9 and learned that Framemaker complains about IDs being not unique when exporting to XML (for translation). Core problem seems to be that for *.fm and *.mif it is sufficient that IDs are unique for each document, but for XML they have to be unique for the whole book.I am very surprised that I didn't manage to google at least a description of this problem. Are we somehow misusing Framemaker and correct usage would let the problem disappear or is this a bug fixed in newer version of Framemaker?Thanks in advance for putting me on the right trackRainer Rauschenberg

Hello,I will be designing an 8 page user guide in Framemaker 12.The booklet pages will be A5 size.I will be printing onto A4 paper.What is the best way to achieve this?Thanks,Frank

After updating to FM 12.0.3 (Windows 7) about 2 weeks ago, the program is frequently hanging requiring a force quit. Today I've had to force quit 3 times over about 1.5 hours of work time. Is anyone else having this issue? I've had it hang when just entering a return. Thanks!

Hi everybody,We use a lot of FrameMaker 12 (inkl. Update 12_0_2).All workstations exclude 2 are no problem to update to 12_0_3.The 2 Workstations receive an error: U44M2PF by 1% of the upgrade process.I can't find a solution about this problem for the FrameMaker 12A lot of entry's of this error in combination with the Photoshop is available, but I am not sure is it the same.did anyone have the same problem ?best regards

Not really a Framemaker issue, might not really even be a TC Suite issue but here it goes:I'm trying to resolve a "Licensing for this product has expired" issue when opening Framemaker 10. I found this link:Error: "Licensing for this product has expired" on startupwhich says to download and install an update for TC3.When I attempt to install the update it tells me that updates are being suppressed by my admin. I am the admin.After Effects CC "Updates could not be applied, Updates have been suppressed by the administrator"Says to delete the AdobeUpdaterAdminPrefs.dat but it is immediately recreated when I try to run the patch installer.updates suppressed by administratorSays that enterprise level license agreements might involve admins disabling updates manually; which we do (afaik) in the registry HKLM\Software\Policies\Adobe\Air\UpdateDisabledIs there a way to patch the TC Suite (version 3) another way? Is there another place I should be looking to see if updates are being disabled so

What are the benefits of using FrameMaker over InDesign?

Does Framker support right to left text?If so in what version of FrameMaker does it work in?

Hello all,I am seeking advice on documentation SME collaboration workflow.The fly in the ointment for me is that I need to cover the following complications:- My subject matter experts need the ability to add full text (rather than just comments and annotations) to my draft work- They will not have access to FM, nor should they. They only need to edit text, add a paragraph or two, and perhaps even insert images (although not an absolute requirement)- The SMEs are primarily working on Linux systems, so the solution needs to be OS agnostic- Ideally, round-trip collaboration... meaning edits can be imported back into FM. - Ideally, real-time collaboration... meaning that all collaborators can see each other's edits.Is there any way to accomplish these goals with FM?If not, wow! Then what are my options... without loosing FM's powerful documentation building capabilities?BTW, this video seems to imply that full text editing is allowed via PDF review, also round-tripping... but what about O

Hi all,I have a question related to text changing from API (FM 10 and 11). If "Track edit changes" is enabled and I try to add a text using F_ApiAddText function then these changes are not appeared as "Changes" in the editor view (color of the text isn't changed).Is it possiple to add text using API and apply the "changes" style?

Hi allI have two text boxes on two separate master pages, which I am trying to join so that the text flows from the first to the second.I get the message " connection is not possible. You may be trying to connect two frames that would result in a circular text flow..."I don't understand. I'm just trying to connect a text box on page "First" to page "Middle". (There are four master pages in this document - Right (which is not used), First, Middle and End.)Can anyone enlighten me on what I'm doing wrong please?ThanksLaura

Does Adobe Technical Communication Suite 4 (not 5) fully support the Windows 8.1 64-bit (Traditional Chinese) environment? I am using a laptop running on the aforementioned O/S.

Hi,With TCS5, Robohelp would crash when importing FrameMaker books to RH, because the FM files had embedded graphics. So, I found a script to externalize the graphics before doing the import (the script is: ExtendScript of the week: Externalizing Graphics « TechComm Central by Adobe). However, this script is not working since I updated from 12.0.2 to 12.0.3. And without this script, we can't create HTML5 output!Although I wrote a few simple scripts, this one is quite complex and would be difficult to debug. Anyone here knows what could have changed to make the script useless after such a small update? Or can update this script to make it work?Thanks!

Hi,I'm trying to reinstall FrameMaker 9 from the original CD, but the disc seems damaged. The CD reader works fine with other discs.Do you know where I could donwload the original installer? In the Adobe web site I can only find updates, but not the original CD.Best resgards,Paolo

is there a way to put a discretionary hyphen in an index marker to specify exactly where a word should hyphenate if at all?

Hi,I have TCS5 (FM12 and RH11), but am now trying FM12's publish feature. So far, Chrome and Firefox work well. In other words: I click on an item in our application software and the browser opens and jumps at the proper location (where the CSH marker is). But IE11 only opens up the proper file. So what the user see is the beginning of the HTML file and has to search for what he/she wants in the file, which defeats the purpose of CSH marker.It seems that the tag-attribute pair used by RH when generating HTML5 is <a name="CSH_1">. According to w3school (HTML a tag), the "name" attribute is not supported in HTML5 (they say to use the global id attribute instead). So, I guess that IE simply does not support the name attribute. Obviously, one wonders why TCS uses an attribute which is not part of the HTML5 standard. But there is no use getting into that. 😉 Therefore, my questions would be, in order:- Is there a way for IE to work properly with the name attribute?- Is there a

Hi,I have FM12, version 12.0.3. This is a relatively big book (500 pages, conditional text, around 800 images). I have plenty of hard disk space and memory. All files are opened.  Still, 9 times out of 10  (approximately) I have a "failed importing documents" message after a third of the book was processed (not always happening on exactly the same file). Note that the conversion is terribly slow (28 min; around twice as long as when using TCS and Robohelp 11).My guess is that the guilty ones are the images because they are unfortunately embedded (legacy reasons). With TCS5, Robohelp would crash for the same reason. I had found a script to externalize the graphics (ExtendScript of the week: Externalizing Graphics «  TechComm Central by Adobe); but somehow, this script is not working since I updated from 12.0.2 to 12.0.3. This means I cannot test my hypothesis. Although I wrote a few simple scripts, this one is quite complex and would be difficult to debug. Unless anyone h

My manager, who has been pushing (not to say kicking and shoving) on my behalf for some months, has come to my desk and told me that our request for FM12 and whatever-the-latest-CS is has been approved. In fact, even, acted on; so tech support are now ready to install. afaik, I'm due to receive FM12, Acrobat Pro, PhotoShop, Illustrator, InDesign and Bridge …Before I let tech support loose, what helpful advice do I need to give them: I seem to remember it's important to install FM before Acrobat, and/or make sure FM does not sneakily install PDF Creator … any other gotchas to be aware of? Also, is it feasible to leave FM10 on the PC for a while so I can get used to FM12 and not find I've hit a problem that stops me working?N

Hi,I am currently using FrameMaker 8 to create my book. I have multiple chapters, both Landscape and Portrait. I use Framescript > Scripts > Insert Reports to insert PDF documents into my chapters. I have an excel spreadsheet that has two columns code/pdf file name that the Framscript uses to insert the report. I insert a code into the chapter, and from that code it references the matching PDF file to insert.I have been running this without any issues until now, because now in the Landscape chapters it is adding a blank page between all my pages. So every other page is blank. For example if the PDF file had 2 pages now I have 2 pages and 2 blank pages. On the blank page I do have a symbol (RS Report Spacer) that appears. I could delete it and the blank page goes away. But this can be troublesome since I have hundreds of pages and every time I run my book the blank pages will reappear. I have tried Pagination to delete blank pages but to no avail. It does not delete the blank page

I have a couple of clients in different companies whom I try to help with FrameMaker related problems on a consultancy basis. They have upgraded to FrameMaker 12 and are now experiecing some problems regarding print. Framemaker 12 unstructured version 12.0.2.389 crashes when trying to print. Sometimes the print dialogue opens when they try to print to pdf and then FM crashes after a little while, but often merely trying to reach the print dialogue makes FM crash. They are both having Acrobat set up as default printers and they are both printing across networks. And they are both having slightly older Acrobat versions than the one coming with latest Technical Communication Suite. I somehow suspect the trouble being related to either printing across networks or the version of Acrobat, but have not been able to solve it. Any ideas anyone?regardsBjørn

Running Win7/64-bit. Have been running FMv7 and FMv9 for some time now.Recently, I installed v12 and had tinkered with it for a few days before getting around to opening v9 - at which time I've discovered v9 will not start. With splash screen up, only Localization starts, and then "Internal Error 9004, 6921628, 9677518, 0. FrameMaker detected a serious problem and must quit."I cannot know if v12 installation affected v9, since I had used my pc, worked business as usual, etc. for days before getting around to going into v9.I am also tinkering with third part add-ons, so I might back track and find this myself. All I am really asking for at this point is for confirmation that v9 and v12 will can be expected to play nice together?Thanks,Dave

I need to update our fonts/templates to Font Awesome. I downloaded and installed the font in the Windows/Fonts folder.The font appears as question marks (????) in place of the text in FrameMaker 12.The font appears correctly in other applications, such as Microsoft Word and Outlook.I tried this with both FontAwesome.otf and fontawesome-webfont.ttf.Do I need to do something else to get this font to work in FM?Thanks-Stephanie

Using FM 11. I have a nine-chapter book. The first figure is in Chapter 2; that chapter has only 1 figure. I am using the paragraph tag F:Figure\ <n+>. The figure labels are in text boxes inside the anchored frame with the graphic, but not grouped with the graphic. All the figures are auto-numbering correctly with the following exceptions:Chapter 3, restarts numbering. First figure should be 2, but it restarts with Figure 1. An easy work around: I entered n=2 on the first figure in the chapter. That corrects all of the figure numbering through Chapter 7 which ends with Figure 55.Chapter 8 restarts with Figure 1. It should be Figure 55. Chapter 8 has 26 figures.Chapter 9 is totally off: starts with Figure 47. The 3 figures in the chapter are numbered 47, 48 and 49.I have checked and double checked the formatting and have one chapter that I use as the "master" chapter – 6 because it has both tables and figures. I have imported the formats from the master chapter (6) to all other ch