Save as PDF

Janice,

You've got a fresh install, so we need to start diagnosing again.

In Frame, did you do the exact same thing as you did in Word?

1. File > Print
Pick the Adobe PDF printer if it isn't the default (In Frame, make sure the Print To File checkbox is OFF).

2. Click Printer > Properties and activate View Adobe PDF results.
You may also want to de-activate Delete Log Files while debugging.

3. Verify that All Pages are selected.
Click Print (or OK).
In the Save PDF File As dialog, fill in the file name, making sure it has a .pdf extension.
Click Save.

Yes! I just printed a Word document to the Adobe PDF printer and it created a pdf. So, any idea what might be wrong with my FrameMaker settings, Art?

Janice

Janice,
With your new Acrobat install, can you print to it from other applications?

Art

Hello again forum users:

I am still experiencing a lack of output when printing to the Adobe PDF printer. I uninstalled and reinstalled Acrobat, which did nothing but present a plugin error afterwards that I was able to resolve. I have tried all of the suggestions above and none of them resolved my problem. Today I uninstalled & reinstalled FrameMaker including updates to see if that changed anything. Still, when I print to Adobe PDF, a status screen displays while it processes my book & then nothing. No ps or pdf file can be located.

I save as pdf and that produces my document with no corrupt data that I can see. It's just quirky in the length of time to process the same document from one time to the next. (3 minutes vs 50+ minutes.)

I am open to any new thoughts on why the Adobe PDF printer is not working...
Janice

Thanks, Sheila. There was a solution to rename the registry filename that seems to have taken care of the 3D plugin error I was experiencing. That solves one of my many issues. What can I say, I'm a WIP...

Janice

Janice, I just noticed that there are some postings in the Acrobat 3D forum concerning the same type of error msg "3D plugin has been damaged", so you might want to check there for possible solutions:

http://www.adobeforums.com/webx?13@@.3c0556aa

Hi all,
Unfortunately (or perhaps, fortunately), after the uninstall/reinstall & update process, nothing has changed. I'm still getting "Warning: A part of the Capture 3D plug-in has been damaged." On the bright side, I'm not getting any new errors. Acrobat still displays the PDF created by using "Save Book As>PDF" function. When I try to print to the Adobe PDF printer, I see the Framemaker print processing screen and still am not prompted for a destination. And still I get no output and cannot find a file by searching for *.ps or *.pdf.

I guess I will have to stick with "Save Book As>PDF" as my option and accept that it may take some time to process that way. It processed in 3 minutes the last 2 times I created the PDF that way - much less that 50+ minutes that prompted this post in the first place.

Thanks for your input,
Janice

Sheila: You're probably right about not being able to reconfigure the anti-spyware & our tech guy is away today.
Art: I did a search for both ps and pdf files by date last week when I experienced this issue and nothing was returned. Today the only file returned in my search was the pdf created from doing "Save Book As>PDF". I don't get prompted for a destination path.
Van: I have the Adobe PDF printer set to Prompt for PDF File Name without saving to file as well. I still don't get prompted for a destination.

I'm going to try the uninstall/reinstall process once more to see if I can eliminate the appearance of that new message. So far, every action I've taken in this process seems to be taking me further and further from where I want to be. It's baffling. I'll post again after the reinstall and just let you know whether anything changes.

Thanks all,
Janice

Janice,

Regarding the missing output...

In the Printers Properties dialog box for the Adobe PDF printer, select the General tab. At the bottom is a button; click Printing Preferences. In the subsequent dialog box, there is a drop-down list named Adobe PDF Output Folder. You can select either My Documents or Prompt for PDF File Name; I have select the latter. In this case, every time you create a pdf by printing to the Adobe PDF printer (without saving to file), the printer asks you for the name of the pdf file, which includes the ability to select where you want to save the file. For me, this is more flexible than always having to go the My Documents to find my output and move it where I want it.

Van

You should be prompted to specify a destination path....

Have you done a search for *.ps and *pdf files? And maybe use the time parameter too, so you can specify the current day.

No idea on the Capture 3D...

Art