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Kelsey33802148nybz
Participant
Nov 23, 2023 2:16 AM UTC
Question

Adobe Fresco Issues

Who doesn't love when the program breaks and all of your files are gone! Crazy that Adobe allows Fresco to be used when the problem of it losing files with no way of getting them back has been ongoing for years and yet there's no solution hmmmmmmmmmm crazy!

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1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
Nov 24, 2023 6:56 PM UTC

Hello @Kelsey33802148nybz,

 

Sorry to hear about this experience. Would you mind sharing some more details, like the exact version of the OS/Fresco, your device make and model, and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-for-sharing/td-p/12967727), so we can investigate this further?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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