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Screen record an issue on Windows & macOS for sharing

Adobe Employee ,
May 26, 2022 May 26, 2022

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Hello,

 

Please follow the following procedure to record an issue for sharing.

 

Note: Before you proceed with the recording, ensure that you hide or remove all confidential information on your computer or anything that you consider private information.

 

Windows 10 & 11:
1. Open the Adobe application that you want to record in full screen.
2. Press Windows Key + Alt + R simultaneously to start the screen recording.
3. A floating window appears in the top right corner.
Perform the actions you want and use your microphone to record audio (optional). You can also mute the mic if you don't want to capture any sound.

Anshul_Saini_6-1653586087319.png


4. Press Windows Key + Alt + R keys simultaneously again to stop the screen recording.
5. Recorded video will be saved in the C:\Users\<Your UserName>\Videos\Captures folder.
6. Upload the video on Creative Cloud/ Google Drive or any similar service and share the download link. For sharing through Creative Cloud, see this community post.


macOS:

  1. Open QuickTime Player from your Applications folder, then choose File > New Screen Recording from the menu bar.

Anshul_Saini_8-1653586087330.jpeg

 

  1. Select the entire screen option and then press the record button.
  2. To stop the recording, press the stop button in the Menu bar.

Anshul_Saini_10-1653586087344.png

  1. After you stop recording, QuickTime Player automatically saves it to Desktop by default.
  2. Upload the recorded video on Creative Cloud/ Google Drive or any similar service and share the download link. For sharing through Creative Cloud, see this community post.

 

Don't want to share the link in a public post? DM it.

If you want to share the link over a direct message (DM), click the profile picture of the person that you want to share it with and use the direct messaging option to exclusively share it with them. 

 

Please feel free to reach out to me if you need further assistance recording an issue for sharing. I'd be happy to help.

 

Thanks & Regards,
Anshul Saini

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