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Participant
Dec 30, 2023 11:05 AM UTC
Question

art corrupted??? can I restore it?

I had JUST finished a piece I was working on when Adobe Fresco crashed. When I reopened, the file had all the layers, but they were all blank.

 

I closed and reopened things, tried accessing previous versions, but it was all blank.

 

After an hour or so, I suddenly had a version back out of nowhere, but it's completely messed up. I'll attach photos so you can see.

 

When I watch the timelapse, I can see the whole process start to finish. It's still there. Can I restore that somehow?? Attaching screenshot of the timelapse

 

https://photoshop.adobe.com/id/urn:aaid:sc:US:6e73a0b3-e34e-4421-86a9-9afcf3ec7097 

 

 

 

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5 replies

Participant
Mar 8, 2024 10:47 PM UTC

I have this exact same issue. It happened after I used the paint brush too large and it made my app lagg and i cant revert to older versions to fix it. How do it fix this??? Very frustrating

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Anshul_Saini
Community Manager
Community Manager
Mar 12, 2024 6:28 PM UTC

Hi @GMRademaker,

 

I'm sorry to hear about the issue you're experiencing. It sounds frustrating, indeed.

 

To better understand and assist with the issue, could you please share the file with us?

 

Looking forward to hearing back from you.

 

Best regards,

Anshul Saini

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jane-e
Community Expert
Community Expert
Dec 31, 2023 4:12 PM UTC

 

 

quote

I had JUST finished a piece I was working on when Adobe Fresco crashed.
https://photoshop.adobe.com/id/urn:aaid:sc:US:6e73a0b3-e34e-4421-86a9-9afcf3ec7097 

 

By @AJ345174542e5q

 

 

I've moved your post from Photoshop to Adobe Fresco for you.

 

Also, your link is asking us to request access to edit, which most of us will not do.

 

 

Jane

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mglush
Community Expert
Community Expert
Dec 31, 2023 1:25 AM UTC

Were you recording your steps? How are you watching the timelapse? 

Michelle

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Ged_Traynor
Community Expert
Community Expert
Dec 30, 2023 11:54 AM UTC

@AJ345174542e5q this is the Photoshop forum, try the Fresco forum

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