art corrupted??? can I restore it?

Forum|Forum|2 years ago
December 30, 2023
4 replies
493 views

I had JUST finished a piece I was working on when Adobe Fresco crashed. When I reopened, the file had all the layers, but they were all blank.

I closed and reopened things, tried accessing previous versions, but it was all blank.

After an hour or so, I suddenly had a version back out of nowhere, but it's completely messed up. I'll attach photos so you can see.

When I watch the timelapse, I can see the whole process start to finish. It's still there. Can I restore that somehow?? Attaching screenshot of the timelapse

https://photoshop.adobe.com/id/urn:aaid:sc:US:6e73a0b3-e34e-4421-86a9-9afcf3ec7097

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G

GMRademaker

Participant

I have this exact same issue. It happened after I used the paint brush too large and it made my app lagg and i cant revert to older versions to fix it. How do it fix this??? Very frustrating

Anshul_Saini

Community Manager

Hi @GMRademaker,

I'm sorry to hear about the issue you're experiencing. It sounds frustrating, indeed.

To better understand and assist with the issue, could you please share the file with us?

Looking forward to hearing back from you.

Best regards,

Anshul Saini

jane-e

Community Expert

I had JUST finished a piece I was working on when Adobe Fresco crashed.
https://photoshop.adobe.com/id/urn:aaid:sc:US:6e73a0b3-e34e-4421-86a9-9afcf3ec7097

By @AJ345174542e5q