Skip to main content
Sheena Kaul
Community Manager
Sheena KaulCommunity Manager
Community Manager
October 24, 2019
Question

Fix the storage errors now!

  • October 24, 2019
  • 32 replies
  • 48166 views

We know that many of you had been struggling with the error where the app was asking for more storage on the device and wasn’t a pleasant experience.  

But the fix is here! We’ve released an update for the app today.  

 

 

If you’re still facing the issue please let us know here.  

      32 replies

      Show previous replies
      L
      larsjohanh4591322
      Participating Frequently
      October 28, 2019

      My iPad Still stops the already installed program from starting 

      Says it needs 3gb free space

       

      I have 3gb free space but that's it. But the program is installed and worked before 

      Sue Garibaldi
      Community Manager
      Sue GaribaldiCommunity Manager
      Community Manager
      October 28, 2019

      Larsjohan.

       

      Will you send me a screenshot of your iPad Storage screen (Settings > General > iPad Storage)?

       

      If you're okay with doing that, please don't post it here but email it to me at frescohelp@adobe.com.

       

      Thanks. 

       

      Sue.

        L
        larsjohanh4591322
        Participating Frequently
        October 30, 2019

        I have freed up 3,1gb and now the program starts

         

        but I dont understand why a program wich I already installed and used , all of a sudden needs 3gb free disk space. 

        Advanced programs like Affinity designer or Clip studio pro or Procreate doesnt need that space.

        wilhelmb52270368
        wilhelmb52270368
        Participant
        October 25, 2019

        The issue is still there. Adobe Fresco asks for 3GB free storage and doesnˋt start without freeing the memory. For what does Fresco need so much storage ? All projects have about 300 Mb . 

          Sue Garibaldi
          Community Manager
          Sue GaribaldiCommunity Manager
          Community Manager
          October 28, 2019

          Hi Willhelm.

           

          The Photoshop library we use to read/write files requires 2GB; we ask for an additional 1GB for the flexibility because if there  is less than 2GB, the Ps code requires that the app be restarted. 

           

          Sue. 

          W
          wilhelmb49188096
          Participant
          October 28, 2019

           3GB of free space is a lot for  just loading this app. There is no other drawing app, which has this behaviour. So, it would be great , if the developers could find  a way  to let this app work with smaller amounts  of free storage.

            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices