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A
adamlatl
Participant
July 15, 2020
Question

Fresco Suddenly Extremely Slow

  • July 15, 2020
  • 3 replies
  • 1905 views

iPad Pro. 5G wifi. No issues with any other apps. Been using Fresco all day and suddenly became unusably slow around midnight. Turned iPad off and on. Uninstalled Fresco and reinstalled. No improvement.

 

Please help!

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    3 replies

    J
    joni_taylor
    Participating Frequently
    August 20, 2022

    Hi there - it's been 2 years since the last post here, but I'm having the same issues that @adamlatl was having. I thought Adobe would have fixed this issue by now. There see to be some triggers however, as @11795208 mentioned, the more I merge vector layers the slower it gets and then eventually crashes. This seems unreasonable for software that is intended for professional designers with more complex illustrations.

     

    The other issue is when I use the select tool to move an object and then the erase tool. The program crashes. I do quite complex vector drawings and never had this issue with Adobe Draw. Can you tell me if there is a fix coming?

    Thanks!

    D
    DomstadRudie
    Participating Frequently
    November 28, 2023

    Perhaps helpfull? When drawing and filling, I always end with an extra fill. I believe that this simplifies vectors and prevents serious delays.

     

    A
    adamlatlAuthor
    Participant
    July 15, 2020

    Update. Still atrocious today. App actually working fine on new documents. I wonder if it starts bugging out with large numbers of layers. I've merged down a whole bunch but it hasn't really improved things. Pretty annoying as it was fine until a sudden massive slowdown and I'm now working with far fewer layers than when it was working perfectly. Any help appreciated. 

    Sue Garibaldi
    Sue Garibaldi
    Inspiring
    July 15, 2020

    Hi Adam. 

     

    I'm sorry. I thought I responded to your first post.  It does sound like drawing complexity (especially if you're not experiencing a lag in newly-created drawings). A couple of quick questions:

     

    * Which drawing tools are you using (Pixel, Live, Vector)? 

    * What size/resolution is your canvas? 

    * How many layers did you have before merge? How many do you have now?

    * Are you only experiencing lag when you fill or is the app also stalling when you zoom/pan or do other transitions?

     

    Let me know. 

     

    Sue.

    J
    Joyful_ninja5D95
    Participant
    August 14, 2020

    I am having the same problem and it's making the app essentially unusable. Any help would be so, so, SO appreciated!!

     

    • Image size: 2100 x 2100px
    • The image I'm working on only has 3 layers—2 vector and 1 photo.
      • There were 5 layers but 2 of the vectors have merged down. 
    • There is, at minimum, a minute-long pause when I either zoom in or try to use the fill tool. When I attempt to use the fill tool, I get a message that just says "Filling" with an option to cancel—clicking "cancel" does not change the pause time, the popup just hangs out regardless. 
    A
    Anonymous
    July 15, 2020

    Moving to the Fresco forum from Community Help

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