Skip to main content
Nicjs
Nicjs
Participant
July 6, 2023
Question

My animation in Fresco changes to photoshop when I reopen the flie

  • July 6, 2023
  • 1 reply
  • 112 views

I have the 2023 free Fresco. I can make animations, but when I want to use the file the next day, it has changed it to Photoshop. The file is compressed and no longer moves.

Is this because I am using the free version? It's very frustrating as I can't afford to get the full version right now, but it means I can't work on longer projects.

    This topic has been closed for replies.

    1 reply

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    July 7, 2023

    Hello @Nicjs,

     

    Thanks for reaching out. In Adobe Fresco, all your artworks live in the cloud and are saved in the PSDC format.

     

    Would you mind sharing a link to a sample file you're having trouble with (https://helpx.adobe.com/fresco/using/cloud-documents.html#:~:text=Your%20files.-,Share%20a%20link,-You%20can%20now) with the "Copy to your work" and "Allow save to Creative Cloud" options enabled, and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-for-sharing/td-p/12967727), so we can better assist you?

     

    Also, try reverting to an older version of the Cloud Document (https://helpx.adobe.com/fresco/using/cloud-documents.html#:~:text=Manage%20version%20history) and sharing your observations.

     

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices