3D rendering issue

Question

hey everyone,

I know this topics has a lot of posts about it but I can't find the answer to my problem. All my 3D objects have an excessive amount of noise. My Nvidia graphic card is up to date (517.48), I tried every settings on the 3D panel (such as "reduce noise", etc) but nothing seem to work. I opened some old 3D artworks I made on Illustrator in may 2022 and they all look good, but every new 3D object have that issue. Any idea on where that issue could come from ? thanks !!

mathildefghij · Accepted Answer

Update for those who might be interested : turns out Illustrator can't find my GPU and only displays my artwork with the CPU - this explains why my 3D render is so grainy. I still don't know how to fix that since I updated everything on my computer, so I might just reset my laptot.

Monika Gause · Answer

People could avoid that with a particular driver: https://community.adobe.com/t5/illustrator-discussions/3d-and-materials-render-with-reduce-noise-problem/td-p/13051266

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