AI 파일 불러오기 깨짐

다른 사람에게 파일을 받아와 작업을 하려고 하면 이미지, 그라디언트 파일 등이 깨져서 들어오고 복구가 되지 않습니다. 해결방법을 알려주세요

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Community Manager

Thanks for reaching out. Would you mind sharing some more details, like the version of the OS/Illustrator, your workflow details, including how the files are transferred or if it is a cloud document, and a screen recording of the problem (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-for-sharing/td-p/12967727), as suggested by Monika, so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav