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Participating Frequently
October 16, 2018
Answered

AI CC 2019 - Color Settings keep resetting

  • October 16, 2018
  • 25 replies
  • 25215 views

The newest Illustrator keeps resetting colour settings to "Emulate Adobe Illustrator 6.0". I can change it back to North American General Purpose 2 or whatever... but if I hide Illustrator and come back to it, it often resets back.

The window says my colour settings are Unsynchronized and that I can synchronize colour settings through Bridge. Done this. Still resets.

I've uninstalled and reinstalled both Illustrator and Bridge, preferences and all. Still resets.

This is maddening. How can I just keep it to stay on the one setting?

This topic has been closed for replies.
Correct answer AshutoshChaturvedi

We have a fix available and you should not have this issue if you have the following version of these Creative Cloud applications

Please update to:

  • Photoshop (20.0.1)
  • InDesign (14.0.1)
  • Bridge (9.0.1)

While it is not mandatory to upgrade Illustrator version from 23.0 to 23.0.1 we highly recommend that.

25 replies

Ton Frederiks
Community Expert
Community Expert
October 16, 2018

See also this thread, seemd to have a fix:

Creative Cloud 2019 - Not respecting color settings

Participant
October 16, 2018

I'm having the same issue. Calibrated Screens (spyder 4 elite)  2 monitor setup....  Updated To Mohave 2 days ago and CC 2019 yesterday (bridge+AI+PS+Id). Bridge is set to «American General Purpose 2» like you and it keeps reverting to «Emulate 6.0» with very strange colours in Illustrator.

robbootle
Participant
October 16, 2018

I'm on High Sierra having this issue. Trashing colour preferences didn't work, neither did colour syncing from Bridge.

Uninstalling Bridge fixed it for both Illustrator and InDesign.

Ton Frederiks
Community Expert
Community Expert
October 16, 2018
Doug A Roberts
Community Expert
Community Expert
October 16, 2018

Are you on a Mac? I have seen this bug reported elsewhere today but can't trigger it.

Participating Frequently
October 16, 2018

Yes, I'm on a Mac. macOS 10.14 to be exact. Sorry for not mentioning that before.

Doug A Roberts
Community Expert
Community Expert
October 16, 2018

I wonder if it's a Mac issue or perhaps a Mojave one.