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AkaDesBio1
Participant
June 11, 2026
Question

All my previous files have disappeared from my Creative Cloud account help!

  • June 11, 2026
  • 2 replies
  • 17 views

When I log into my Adobe account, I subscribe to Illustrator for iPad and when I logged in all my files have disappeared, please help

    2 replies

    Anubhav M
    Community Manager
    Community Manager
    June 16, 2026

    Hello ​@AkaDesBio1 

     

    I’m sorry to hear about your experience. I hope Ton’s suggestions helped resolve the problem. If not, kindly let us know so we can assist you further.

     

    Looking forward to hearing from you.
    Anubhav

    Ton Frederiks
    Community Expert
    Community Expert
    June 11, 2026

    @AkaDesBio1 Did you have a look at https://www.adobe.com/files/

    But you may also ask it on the Illustrator iPad forum:

    https://community.adobe.com/illustrator-on-the-ipad-658