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AkaDesBio1
Participant
Jun 11, 2026 8:00 PM UTC
Question

All my previous files have disappeared from my Creative Cloud account help!

When I log into my Adobe account, I subscribe to Illustrator for iPad and when I logged in all my files have disappeared, please help

    2 replies

    Anubhav M
    Community Manager
    Community Manager
    Jun 16, 2026 3:52 PM UTC

    Hello ​@AkaDesBio1 

     

    I’m sorry to hear about your experience. I hope Ton’s suggestions helped resolve the problem. If not, kindly let us know so we can assist you further.

     

    Looking forward to hearing from you.
    Anubhav

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    Ton Frederiks
    Community Expert
    Community Expert
    Jun 11, 2026 8:35 PM UTC

    ​@AkaDesBio1 Did you have a look at https://www.adobe.com/files/

    But you may also ask it on the Illustrator iPad forum:

    https://community.adobe.com/illustrator-on-the-ipad-658

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