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M
magritte
Participant
January 24, 2010
Answered

arrow keys not working in illustartor

  • January 24, 2010
  • 11 replies
  • 173418 views

Hi,

I am working on Illustrator on Mac 10.5.8 and I use a lot the arrow keys(page up,page down) with combination with shift, but suddenly they stop working,that happens only in illustrator,if i want to use them to scroll on a web page they work fine.

so i was wondering what happend,and how can i fix that?

Thanks!!

    Correct answer Monika Gause

    ItsRainingRobots  schrieb

    Alright- it took four re-starts, but now it's okay? This is ridiculous.

    Other software interferes with it.

    Also: when you don't restart your computer for several days or even weeks, it will utimately mess itself up completely.

    11 replies

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    W
    Wade_Zimmerman1
    Inspiring
    January 24, 2010

    There are several programs that can interfere with the use of the shift key and several other keys, like certain versions of Entourage and Quicken.

    but the arrow keys I do not recall being an issue.

    What you can try is to go to Users/Username/Library/Preferences/Adobe Illustrator (version number) Settings folder and thras that folder first quitting Ilustrator.

    Or if that is not working see if you create a new user account and log into that aaccount and see if the problem still exist if not then there is probably a conflict of somekind you will do best then to do a search on the forum or google for Arrow keys do not work in your version of Illustrator

    youy should always give more information lkike what version of AI or if you have plug ins or installed new fonts or plug ins or other software or updates.

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