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Amir Mahdi Moslehi
Amir Mahdi Moslehi
Participant
Jun 10, 2021 8:21 AM UTC
Answered

Artboard Rotation while using touchpad for zoom in Illustrator 25.3

Hi, recently I faced a new problem. When I use the trackpad for zoom-in/out the artboard keeps rotating. I don't know how can I fix this problem.

    joannem27208843Correct answer
    Participant
    Apr 10, 2022 10:31 PM UTC

    Hi I solved this problem by going to macbook System Preferences> Track Pad >Scroll and Zoom > Rotate and uncheck rotate with two fingers .

     

    Hope this helps if there isn't already another solution that i have missed. 

    Jo 

     

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    172 replies

    hatshatahsththstst
    hatshatahsththstst
    Known Participant
    Jul 21, 2022 2:21 PM UTC

    Please give me an off button for this feature, it always happens when working on an intensive artboard or work file, mid-workflow.

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    Doug A Roberts
    Community Expert
    Doug A RobertsCommunity Expert
    Community Expert
    Jul 21, 2022 2:24 PM UTC

    Please read the thread. A preference was created some time ago.

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    Troopster
    Troopster
    Participant
    May 27, 2022 7:38 PM UTC

    Hello, I've seen the fix for Mac's, but has anyone found a solution for using Illustrator on Windows?

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    Doug A Roberts
    Community Expert
    Doug A RobertsCommunity Expert
    Community Expert
    May 27, 2022 8:31 PM UTC

    The solution is the same on both platforms.

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    joannem27208843Correct answer
    Participant
    Apr 10, 2022 10:31 PM UTC

    Hi I solved this problem by going to macbook System Preferences> Track Pad >Scroll and Zoom > Rotate and uncheck rotate with two fingers .

     

    Hope this helps if there isn't already another solution that i have missed. 

    Jo 

     

    Translate
      FoxCadet
      FoxCadet
      Known Participant
      Apr 12, 2022 3:25 PM UTC

      I believe they've since made the rotation much less sensitive so an accidental gesture isn't quite an issue for me anymore.

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      CrystalColleen
      Participant
      Nov 2, 2021 2:50 PM UTC

      Hi! I understand the good will behind this feature, however, I also find it really annoying when I'm trying to pan while selecting multiple items. I have never wished I could rotate my canvas in illustrator, and I would greatly appriecate an update to turn this feature off.

       

      Honestly, I don't even use the rotate canvas option in Photoshop, but maybe I would if I did more digital painting. I always rotate the canvas in ProCreate on my iPad. Anyway, thanks!

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      Mans Greback
      Participant
      Oct 20, 2021 8:51 AM UTC

      Sometime I find myself thinking, "Does Adobe even test their software before releasing?" 

       

      Illustrator is what, 30 years old? Still with every new release there are more bugs than features, consistantly, and there haven't been any new useful feature for years. 

       

      The only reason I am updating at all since 2015 is for their self-imposed bugs to be fixed. 

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        Cummntiny
        Participant
        Oct 18, 2021 6:37 PM UTC
        FB_IMG_16213365682064332~2.jpg
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        Anna Kate5C60
        Participant
        Oct 14, 2021 4:08 PM UTC

        I hate this feature more than I can possibly express.

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          AL S F
          Participant
          Oct 7, 2021 6:07 PM UTC

          Use Shift + H to use the rotating tool on your cursor and as you're rotating hold down shift in order to snap it back to 0°.

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          RyanGanMedia
          Participant
          Oct 6, 2021 8:10 AM UTC

          I thought about this a lot and decided that i dont use rotation for a.n.y.t.h.i.n.g. on my trackpad, its just not my workflow. 

           

          That said, I turned off rotation in the System Preferences>Trackpad. Seems to have taken care of the rotation in AI too. 

           

          hope it helps!!

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          JWMedia
          Participant
          Sep 16, 2021 4:32 PM UTC

          Turn this #@%! "feature" off. 

          So, SO annoying!

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          Monika Gause
          Community Expert
          Monika GauseCommunity Expert
          Community Expert
          Sep 16, 2021 4:41 PM UTC

          Update Illustrator and then you can turn it off.

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          kajsa P
          kajsa P
          Participating Frequently
          Oct 1, 2021 1:50 PM UTC

          I´ve followed the discussion about this indcredibly annoying feature and at least I can say exactly what is causing my irritation since it is interfering with how I´ve been working in Illustrator for 2 decades. ( I´m NOT even  working with a trackpad anymore, a regular keyboard and YES I´ve tried turning the feature off in the latest version, 25.4.1, which doesn´t help with or without trackpad.)

          If I have SHIFT pressed and select several objects or anchorpoints and at the same time want to use the handtool on my artboard selecting more objects or points ( pressing SPACE) I get the symbol for rotating canvas instead and accidently rotate everything. If I let go of SHIFT and only press the SPACE bar my selection is intact, the hand tool appears and I can scroll in my artboard. That means I need to stop pressing the SHIFT everytime I need to scroll and I have to change my programmed behaviour, not so great in the world of UX.

          THIS is what is causing my frustration and of course the fact that I will never use the rotate canvas feature. ( I DO understand it´s purpose though, but is it really necessary to incorporate it using the space bar?)

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