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Artboard Rotation while using touchpad for zoom in Illustrator 25.3

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Hi, recently I faced a new problem. When I use the trackpad for zoom-in/out the artboard keeps rotating. I don't know how can I fix this problem.

J

joannem27208843Correct answer

Participant

Hi I solved this problem by going to macbook System Preferences> Track Pad >Scroll and Zoom > Rotate and uncheck rotate with two fingers .

Hope this helps if there isn't already another solution that i have missed.

Jo

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K8 Auchenbach

Participant

I agree this has been causing me problems all day, very annoying.

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Annabel5E0C

Participant

Where can I find trackpad gesture rotation view to lock/disable this functionality?

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Larry G. Schneider

Community Expert

About 6 or 7 messages above your current message is one showing the AI General Preferences window with the checkbox shown.

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Ali5E1D

Participant

Hey - any updates on how to disable this feature? It's very intrusive to my workflow. There's no way to rotate it back to 0 degrees. This feature should be triggered by a hot key, not by using trackpad.

Adobe please fix this ASAP.

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kajsa P

Participating Frequently

Couldn´t agree more! Reset it in the bottom left corner. However you will need to do this EVERY time it happens, but at least you can keep on working.

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Monika Gause

Community Expert

In the latest update - version 25.4.1 - you can turn this off in the preferences.

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default9tz0yrhlbq0l

Participant

ok i've turned it off. how do i reset back to 0?? this sucks!

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Anshul_Saini

Community Manager

Hi @default9tz0yrhlbq0l,

Sorry about the trouble. You may press the Esc key or Press Cmd + Shift+1 (Mac) or Ctrl+Shift+1 (Windows).

Regards,

Anshul Saini

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juanitalvarez

Participant

Hi!

You can go to View/Reset Rotate View or View/Rotate View/0

If this is very annoying like it was for me, you can deactivate the rotate option for the trackpad Illustrator/Preferences/General

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kajsa P

Participating Frequently

Please do not implement an uncommon feature as default that messes with learned Illustrator user behaviour again. It´s very annoying to have to spend hours searching for the answer to remove a feature I will never use.

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kevinmoore

Participant

Here is a snapshot to show everyone where to turn this stupid feature off:

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kevinmoore

Participant

I HATE THIS ROTATE VIEW. DISABLE NOW ADOBE IT SUCKS.

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Srishti_Bali

Legend

Hi all,

We have tried to address this issue in our latest release. Update 25.4.1 is live for all the countries. Please update Illustrator to the latest version to get access to this option (Trackpad Gesture to Rotate View).

Please feel free to reach out if you run into any other questions or issues in the future, we'd be happy to help.

Regards!

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melissapiccone

Community Expert

The update finally showed up for me today. Don't know why it took so long.

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Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

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Debbi5E93

Participant

its horrible! i use a wacom tablet - and tried to turn everything from illustrator off. so my fix was to set up a key command - that rotates the board back to 0°. so far - i have found this to be the best and quickest way to deal with this annoyance. i work in a fast paced company - there is no time for this kind of malfunction ...occcurs about 100 times in a day!

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