Participant
August 20, 2023
Question
Blank screen in Illustrator
- August 20, 2023
- 2 replies
- 454 views
Hello!
I've been trying to open Illustrator but it only shows a blank screen (image attached). I use CC.
I can open the menu bar, and I can click all of them, but they do nothing (except for the Quit Illustrator button).
Things I've tried:
- This solution (didn't work) https://community.adobe.com/t5/illustrator-discussions/illustrator-is-stuck-on-this-black-screen/td-p/11427549
- I've used the Cleaner tool and cleaned all and reinstalled it from scratch (didn't work).
- I've used both the stable and Beta version and they have the same problems.
I've opened Photoshop and it's working normally.
Any ideas? Thanks in advance.
