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DG-STUDIO
Participant
November 18, 2022
Answered

Bug incorrect display of colors in Mac OS Ventura, Apple M1 Processor

  • November 18, 2022
  • 2 replies
  • 1546 views

In illustrator version 27.0 - 27.0.1 on the M1 processor on Mac OS Ventura, the colors of all documents with which I worked were not displayed correctly. But when launching the illustrator through Intel, the colors in the cloud creative are displayed correctly. Is there already a solution to fix this?

 

In the photo on the left, the illustration opened with EPS in Illustrator and saved in JPG has different shades. The color profile stands and has always stood sRGB IEC61966-2.1.

Any changes in the color profiles did not give the result that was before!

This topic has been closed for replies.
Correct answer Anubhav M

Hello @DG-STUDIO,

 

Sorry to hear about this experience. We are aware of how annoying it could be. The team is looking into a known bug with Illustrator and InDesign. 

 

The workarounds that have helped customers so far include:

  • Open Adobe Creative Cloud Manager, right-click Illustrator and open it in Intel mode.
  • Switching back to macOS Monterey.

 

Please try the suggested workarounds and let us know if that works. We'll keep you informed as soon as the problem is fixed.

 

Thanks,

Anubhav

2 replies

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
November 18, 2022

Hello @DG-STUDIO,

 

Sorry to hear about this experience. We are aware of how annoying it could be. The team is looking into a known bug with Illustrator and InDesign. 

 

The workarounds that have helped customers so far include:

  • Open Adobe Creative Cloud Manager, right-click Illustrator and open it in Intel mode.
  • Switching back to macOS Monterey.

 

Please try the suggested workarounds and let us know if that works. We'll keep you informed as soon as the problem is fixed.

 

Thanks,

Anubhav

Participant
October 1, 2023

yes but the problem still hasn't been resolved after a year

Ton Frederiks
Community Expert
Community Expert
October 1, 2023

Looks like you are working in a CMYK document.

 

Kevin Stohlmeyer
Community Expert
Community Expert
November 18, 2022

Illustrator has yet to release a Ventura update.

There are many posts about the GPU rendering issues in Ventura similar to this:

https://community.adobe.com/t5/indesign-discussions/bug-unter-mac-os-ventura-color-differences-between-gpu-and-software-rendering/td-p/13309547