Skip to main content
G
greta28592234bwy1
Participant
February 25, 2023
Question

Can not open new file in illustrator for mac, I just installed

  • February 25, 2023
  • 1 reply
  • 1962 views

 This is a screenshot how it looks like straight when I open an Illustrator. 

I hope somebody will help me with it 

This topic has been closed for replies.

1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
February 25, 2023

If you can open the preferences, then there is a quick fix in here: https://community.adobe.com/t5/illustrator-discussions/illustrator-opens-with-blank-window/m-p/9227237 

G
greta28592234bwy1Author
Participant
February 25, 2023

Thanks for your reply. 

I did try to untick but its still the same. 

Do you have any more ideas how I can fix it? 

G
greta28592234bwy1Author
Participant
February 25, 2023

So, the tool bar is working now but if I press the HOME button, its still comes up as blank page. Any suggests?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices