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Legend
February 3, 2021
Answered

Can't save file 'this file cannot be found' error

  • February 3, 2021
  • 52 replies
  • 119539 views

Hi There,

 

I've been working on a file for a cople of days that's on my desktop. Today I opened the file, made some edits and hit CMD + S and saw this error...

 

Things I've tried...

  1. Copying the art into a new document and saving
  2. Saving the new document to different disks (all local, no servers)
  3. Creating a blank document with nothing in it and saving

 

Bascially, I can't save anything - has anyone else seen this?

Cheers

Ben

Correct answer maryannr44378043

I had the same issue and instead of double clicking the document, I dragged it down to the Illustrator icon in my Dock and it opened up just fine. I hope I don't have that issue again though. 

52 replies

Monika Gause
Community Expert
Community Expert
February 4, 2021

So no matter what you are trying to save and which name, you can't save it? And always that same error?

csscmsAuthor
Legend
February 4, 2021

Thanks Monika, that's correct. It still happens even if I quit, reopen, create a new doc and try to save it.

Will try another computer restart when I'm back at work later this morning.

csscmsAuthor
Legend
February 4, 2021

Bump.

Participant
December 6, 2023

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