Can't save in Illustrator CS2

I don't know if this will help anyone or not,.. it might for some purposes, but try File>Export, and choose an available format you can work with, perhaps in a free capable app like paint.Net. [lots of plugins too, but Windows only]. In Ai exporting, *.ai extension won't be available, at least not in my AI-CS3. I guess Adobe doesn't even read this forum, or this problem can't be fixed?!

I've read all of this discussion and it seems there is no solution, is that right? I have been using Illustrator CS for the last 3 years with XP and Windows 2003. It was running fine. Last week I purchased a new computer that is still running XP, not Vista, but using Windows 2007. Now I cannot open any of my previous files, "can't open the illustration" nor can I save any files, "not enough memory..." I am a student and will need these files for my final portfolio before graduation. From what I've read the problems still exist in CS2 and CS3, so it probably wouldn't do any good to upgrade to those, would it? Any help would be appreciated!! Without these files I am really in trouble. Thanks!

Deno,

You are not the only one.

A new hire required my company to buy (against my advice) CS3. That new hire and her co-worker now cannot save Illustrator files.

My own copy of AI CS3 (Master Collection) stopped working on this laptop yesterday, with no changes having been made. The dreaded "Licencing for this product has stopped working" message appears upon launch.

The knowledge base "fixes" for this are both ineffectual and erroneous. (The .exe for Illustrator is NOT located in the app's folder by the default install; a shortcut to it is.)

Reinstalling just Illustrator from the original Master Collection discs took almost AN HOUR!

That got Illustrator to where it would at least launch again. But now, of course, I need to install the bug fix updates. So I dutifully check for updates and try to install the one update it finds. (This despite there having been two issued since the release of this buggy software.) Download and try to install that, and I get a message saying the update cannot be installed on this product.

There has been absolutely NOTHING sweet about my experience with Creative Suite 3 Master Collection. I strongly recommend against anyone buying this product.

JET

I'm finding it quite difficult to control my temper over the issues I am having with Adobe Illustrator CS3 for or several reasons. Foremost of those, is that it's obvious from reading this thread that there has been *NO* effective, affirmative, or confirmed resolution, [according to this thread], from Adobe, that this issue of "not being able to save a file in AI," has ever, or ever will be, resolved!

While I can create drawings and print media in AI CS3, I can save nothing to a file! That renders AI useless. If that is not enough, I am unable to complete my schooling because I cannot submit my work if I can't save it. And I have paid quite a lot of money for this software that won't save a file. I am completely stuck in my business development, and talking to first tier support at Adobe on the telephone accomplishes nothing but incur cell phone costs!

Here are some of my ideas about what *may* be causing or are contributory to AI CS3's inability to save any file. However, I don't have the technical expertise to either diagnose or resolve these possible interactions, or their effects; Use of any registry cleaner, including Your Uninstaller 2006, Glary Utilities, Macecraft's RegSupremePro, ccleaner, and/or Regvac, EVEN if you protect Adobe registry entries, these are apparently contributory or associated with the problem. Any alteration, renaming OR removal *Apples Bonjour Service,* aaka MDSNresponder,... even though these directions are advised on Adobe sponsored websites....., will apparently cause and/or exacerbate this same problem.

Finally, A complete removal and re-install of AI-CS3 WILL NOT fix the issue of not being able to save any file created in AI CS3. The only thing that I've found that WILL fix the issue, at least temporarily, but often not beyond first or second use of AI, is the re-install of the Windows Vista OS, and of course this is not practical.

Because of my extensive use of other softwares on the same computer in which AI is installed, I am almost certain there are others that are incompatible with AI CS3, or contributory to it's malfunction, but the extent to which I use my computer and it's various softwares quickly compounds my lack of ability to discover exactly what else may be causing this problem. I have work to do and I cannot spend several hours of every day attempting to do Adobes software testing.

Beth,

The hidden folder with the name Adobe Illustrator CS2 (or CS3) Settings is the one to search and destroy while Illy is closed; sometimes it only works if you move it to the Desktop.

Hey, has anyone found an answer to this yet?
I have has this problem with both CS2 and CS3.

I have tried:
reinstalling
deleting AIprefs file
Deleting contents of Application settings/illustrator CS2/3 file
Copying the CMAP file from acrobat

Still no joy.

Any more suggestions?

Thanks!

Hey, the last try was to copy the Adobe's CMAP file content into the AI font file and that worked finally....
Good luck to the other sufferers.

Hello, please help....
After trying all and really all the suggestions above while running Illustrator CS2 under Vista Home, I am still facing the same problem: can't save as .pdf.
However, saving as .ai is working when saving version downgrading to Illustrator 8.

But I need to save as .pdf - please, only one more good suggestion which will work out on my desk.

Thank you

COBE

This is an update to my previous post of yesterday.

I've found that saving a file as "RGB" causes a problem. When I change that value "from" CMYK, [apparent default setting], I get a yellow triangle with an exclamation point just to the right of it. But I have no idea what that signifies, or why it should be a problem changing it. If I leave that color mode set to CMYK, I can save my drawings.

Changing the "units" from pt to px may also have something to do with this saving problem.

Not real comforting for me to be having the same problems as the original poster, less than a month short of 2 years later with AI CS3.

I attempt to use it under Vista Ultimate, and Vista Home Premium, on new machines, and AI won't save files under these OSes even in compatability mode, for XP. That is beyond the first file save.

I bought AI CS3 for school, and I'm four lessons behind as of now because I can't save files!

I think I may have found a temporary solution as of today, but first I will reiterate some of the possible, and suspected contributory software factors in MY case.
1. Installing any 3rd party media player, or media codecs.
2. Installing Nero 6 and/or 8
3. Using Macecraft's RegSupremePro current version with default settings.

Now, to what I have managed to do today;
The "only" way i could save any file created in AI CS3 through my testing is the use *.svg eztension. No other native extension will work. After finding that successful, I saved two more files by selecting to change the >Illustrator Options>Version to> CS2, instead of the default CS3 and I could then save in *.ai format. Then I tried de-selecting using "compression," and was able to save the file to the *.ai extension under >Illustrator Options> Version: CS3....for what good this does, [I don't know], can I have a high paying job as an Adobe technical troubleshooter now?