Participant

Question

Concept to Vector Error - Please slow down and try again later.

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I used the new concept to vector feature with a lot of success yesterday morning but after an hour so of playing around, I am now getting an error message stating: Please slow down and try again later.

I have tried signing out of the creative cloud suite and updating Illustrator. I am unable to get to the tool to work for the tutorial that is on the start screen featuring the rocket and sketched head images. I also still have plenty of credits. Is there anything else I can do? I was hoping to use to vectorize my final background design for a menu.

Thank you!

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L

levedrip

Participant

just started happening to me this is ridiculous

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W

webmaster_webmaster6364

Participant

i get this too, really hope it will be fixed soon.

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GeekFilter

Participating Frequently

Same issue - I got all to TWO whole vectors today! I am on a deadline and rarely use generative features and of course the one time I actually need them…

So glad that paid more money for credits that at this rate I couldn’t use up before they refresh again.

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N

Nocturnaldesign

Participating Frequently

same

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Anubhav M

Community Manager

Hello everyone,

The product team is currently investigating the issue internally. We will update this thread as soon as we have more information.

Thanks for your patience.
Anubhav

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GeekFilter

Participating Frequently

Any updates? I missed a deadline because I had factored in using concept to vector to when building out our timeline. I think I got 4 vectors today before I just kept telling me to ‘slow down and try again later’ (which by the way is an extremely patronizing alert message. There has to be a better way to phrase that)

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Playful_Eclipseb176

Participant

I have the same problem, any news ?

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A

Andrew26206614ky1f

Participant

I am also getting this constantly. So annoying.

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M

Matgarolm

Participant

¿Any news? This keep happening, our tokens are taking away and this is not fixed at all

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D

daring_experts98A2

Participant

Same issue here, repeatedly over recent days. I’m wondering how long to persevere with this before using alternative software.

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K

knowledgeable_force9ce6

Participant

This error usually happens when Adobe temporarily limits requests or the service is experiencing high traffic. Wait a few minutes, restart Adobe, check your internet connection, and try the Concept to Vector feature again.

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S

Smyrna Pres

Participant

Not had any luck with this either. I tried at 5 AM (EST US) and again after reading this post (11 AM).
Also… Ok high traffic or whatever but to eat my credits makes this nothing near a solution or workaround.

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