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Participant
Oct 1, 2026 2:46 PM UTC
Question

Concept to Vector Error - Please slow down and try again later.

I used the new concept to vector feature with a lot of success yesterday morning but after an hour so of playing around, I am now getting an error message stating: Please slow down and try again later.

 

I have tried signing out of the creative cloud suite and updating Illustrator. I am unable to get to the tool to work for the tutorial that is on the start screen featuring the rocket and sketched head images. I also still have plenty of credits. Is there anything else I can do? I was hoping to use to vectorize my final background design for a menu.

 

Thank you!

    111 replies

    justlearn
    Community Expert
    Community Expert
    Oct 19, 2026 10:36 AM UTC

    I just tried again, and it finally gave me the error message that everyone is speaking about. I even tried placing the image versus opening the image, and that also gave me the error! Ai-Yah! 

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    m
    Participant
    Oct 19, 2026 9:45 AM UTC

    same

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    Anubhav M
    Community Manager
    Community Manager
    Oct 19, 2026 1:01 PM UTC

    Hello ​@Vyta ​@Ambrosial_Dewdrop9fe3 ​@adaptable_Sunbeamd2db ​@John23647448eith 

     

    I’m sorry to hear you’re having similar trouble with Illustrator. Could you share your AIGeneral.Log file so the product team can investigate further? You’ll find it here:


    macOS: /Users/<username>/Library/Logs/Adobe/Adobe Illustrator/<illustrator version>/Adobe Illustrator


    Windows: C:\Users<username>\AppData\Roaming\Adobe\Logs\Adobe Illustrator\30.8\Adobe Illustrator\


    Looking forward to hearing from you.

    Anubhav

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    Participant
    Oct 20, 2026 3:43 AM UTC

    @Anubhav M Thank you. I sent you the 429 lines from my AIGeneral.log (with X-Request-Ids) by private message. The private message box has no file attachment, so please tell me how you would like to receive the full log file.

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    Community Expert
    Oct 19, 2026 9:19 AM UTC

    I think you're referring to the new Concept to Vector feature?

    This is actually a known issue, and quite a few users are reporting the exact same error.

    Adobe has acknowledged the problem and confirmed their product team is investigating.

    There's an existing discussion here with numerous reports:
    https://community.adobe.com/questions-652/concept-to-vector-error-please-slow-down-and-try-again-later-1644712/index2.html

    It looks like a problem with the service rather than anything you're doing wrong. Some users are even reporting that their generative credits are being deducted despite the operation failing.

    I'd keep an eye on that discussion for updates.

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    Participant
    Oct 18, 2026 9:44 AM UTC

    Seems like i might be after a refund on this months subscription i cant work this feature regally and its the only reason i use adobe, 

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    Participant
    Oct 17, 2026 6:18 PM UTC

    Hi Adobe

    I can not use “ Convert to Vector “ feature in illustrator , it keeps say “ please slow down and try again later”

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    Participant
    Oct 17, 2026 11:45 AM UTC

    Same problem here (Windows 11, Illustrator 30.8, Concept to Vector with a reference image, model "Gemini 3 Pro Image (auto)").

    I keep a log of every Concept to Vector run from AIPerformance.log, so here are numbers that may help the product team:

    - June to September 2026: 184 runs, 0 failures (up to 15 successful runs per day).
    - Since October 1, 2026: 54 runs, 34 failures. Same model, same machine, same kind of images.
    - Every failure is HTTP 429 in AIGeneral.log and comes back within 1-3 seconds (immediate rejection, not a timeout).
    - A request right after a success often fails, but sometimes one goes through 1 minute after a failure (e.g. Oct 17: 11:45 fail, 11:46 success, 11:47 fail x2, 11:50 fail, JST).
    - Premium credits are not the issue (about 3,400 / 4,000 left).
    - The reference image was already embedded, so "place and embed first" did not help in my case.

    Some X-Request-Ids of the 429 responses:
    24fe7f42-48c7-466a-913a-b662e260ab4b (2026-10-17 11:45 JST)
    dc84866f-9743-4b7f-a52b-d6a75fceeaa1 (2026-10-17 11:47 JST)
    8bbe2a48-cf49-4fae-8d05-0d6c50770100 (2026-10-17 11:50 JST)
    fcfee576-2fe1-40f4-88c5-2462a49062a3 (2026-10-15 11:00 JST)

    This feature is a core part of my daily work. Could you please share whether a new per-account limit was introduced on October 1, and when a fix is expected? Thank you.

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    justlearn
    Community Expert
    Community Expert
    Oct 18, 2026 8:12 PM UTC

    ​@adaptable_Sunbeamd2db picked a different model. 

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    m
    Participant
    Oct 16, 2026 6:59 AM UTC

    no hope here 😡

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    justlearn
    Community Expert
    Community Expert
    Oct 16, 2026 7:35 AM UTC

    ​@proonty I tried to open an sketch and I got the message. 10 seconds later, I decided to place the sketch and embedded the image and tried again, and I was successful with concept to vector. Give it a good prmopt. And try that out

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    m
    Participant
    Oct 15, 2026 9:27 AM UTC

    same here 

     

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    Participant
    Oct 15, 2026 7:54 AM UTC

    I've tested every possible workaround—trying different models, downgrading, reinstalling, changing image sizes, and so on. None of these have provided a solution for days, and on top of that, credits are being deducted for failed attempts. It's surprising that Adobe's support is so slow to respond, especially during these already difficult times. I hope a solution can be found soon.

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    justlearn
    Community Expert
    Community Expert
    Oct 16, 2026 7:36 AM UTC

    ​@Plogmaker images e.K. I tried to open an sketch (at 1234am PDT)  and I got the message. 10 seconds later, I decided to place the sketch and embedded the image and tried again, and I was successful with concept to vector. Give it a good prmopt. Try that out, place and embed the image. 

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    m
    Participant
    Oct 16, 2026 12:07 PM UTC

    Oh wow, this workaround actually seems to work. I was able to get it to work using this method, too. Thank you so much for this tip. I hope it can help other people here in the meantime, and that Adobe gets the problem under control soon.

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    Participant
    Oct 15, 2026 7:11 AM UTC

    Sadly this problem is occurring here aswell, we rely heavily on converting (photo)pictures to a vector for step-by-step guides which would take hours upon hours to make otherwise. This damages our schedule and deadlines, so I humbly request for Adobe to fix their services rather sooner than later.

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    justlearn
    Community Expert
    Community Expert
    Oct 17, 2026 3:23 AM UTC

    ​@Dennis_8815 ​@levedrip ​@webmaster_webmaster6364 ​@GeekFilter ​@Nocturnaldesign Okay, as I have mentioned to ​@Plogmaker images e.K. I tried to open an sketch (at 1234am PDT early this morning)  and I got the message. 10 seconds later, I decided to place the sketch and embedded the image and tried again, and I was successful with concept to vector. Give it a good prompt. Try that out, place and embed the image. 

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    m
    GeekFilter
    Participating Frequently
    Oct 20, 2026 3:33 AM UTC

    Didn’t do a thing for me, in fact I haven’t used concept to vector in over 24 hrs, even rebooted my machine and signed out of Adobe and signed back in...and the very first time I tried to using this method I get “Please slow down and try again later.”

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