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BettyByNight
Participant
November 18, 2010
Answered

Error loading plugins/ Missing Plugins while launching Illustrator on Windows machine.

  • November 18, 2010
  • 30 replies
  • 84470 views

Hello,

I've updated to  version 24.12 of CC Illustrator and am receiving a plugin error message (pictured below) when I launch the app. When I click OK and enter the app, my tool menu is missing. If someone can assist me in addressing this issue it would be appreciate. Thanks!

 

 

{Renamed by MOD}

 

    Correct answer Anshul_Saini

    Hi there,


    We are sorry about the trouble. We have consolidated the most popular solutions that help in fixing this issue. I would request you to please try the steps mentioned in this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and let us know how it goes.


    Please feel free to reach out if you still need assistance. We'd be happy to help.


    Thanks & Regards,
    Anshul Saini

    30 replies

    Nykk_Deetronic
    Nykk_Deetronic
    Inspiring
    January 6, 2022

    Thats why I do not update anything.

    As far as I remember - this should solve problem:

    - Hold CTRL key and doubleclick on AIllustrator icon.

    - This should reset prefs to default and load all plugins.

     

    I hope this helps. All best 🙂

    J
    jeffs99291723
    Participant
    August 10, 2021

    Today after working in Illustrator it randomly stopped working with the following load error.  Any suggestions on how to fix this?  I tried restarting and re-installing but still the same issue:

     

     

    {Renamed by MOD}

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    August 10, 2021

    Have a look at the following article and see if it helps

    https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html

    -Manan

    -Manan
    M
    MUSKAN RAGHAV
    Participant
    August 1, 2021

     

     

    {Renamed by MOD}

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    August 2, 2021

    Hi there,

     

    Sorry about the trouble you are facing. This issue has been reported by a few other users as well in the past. Could you please share the OS and version of Illustrator?

    I would suggest you to please try the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and let us know how it goes. Also, if you need help following the steps mentioned in the help article shared, please take a look at this response (https://community.adobe.com/t5/illustrator/error-loading-plugins-while-launching-illustrator-2020-24-1-2-on-windows-machine/m-p/11153043#M178050).

     

    Thanks & Regards,

    Anshul Saini

    C
    carla_3333
    Participant
    July 31, 2021
    Hello, I have a problem opening the program, I get a window of "error loading plugin" I have the same problem with "creative cloud desktop" help, what should I do?

     

     

    {Renamed by MOD} 

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    August 2, 2021

    Hi @carla_3333,

    See the following article if it helps

    https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html

    -Manan

    -Manan
    carolh99139453
    carolh99139453
    Participant
    July 27, 2021

    problem with loading and when I uninstall and re install I am unable to go to defaul apps for example and add EPS to open in Illustrator.  errors are:  
    Error loading plugins: AIRobinClient.aip
    AppBarControls.aip
    Experimentation.aip
    OnBoarding.aip

    SmartExportUI.aip
    TaskManagerUK.aip

    VulcanService.aip

    svgFileFormatUI.aip

    Can anyone help? 

     

    {Renamed by MOD}

    carolh99139453
    carolh99139453
    Participant
    July 27, 2021

    apologies - meant to say just cant use illustrator - wont open? any ideas following on from above?

    J
    jojo1109
    Participant
    June 8, 2021

    I keep getting an error message before Illustrator can load that the docinfo.aip plugin won't load. CC says Illustrator is up to date. Didn't have this problem when I first downloaded it, it kind of just randomly stopped working. Any fix? I've tried uninstalling and reinstalling to no avail. 

    Charu Rajput
    Community Expert
    Charu RajputCommunity Expert
    Community Expert
    June 8, 2021

    Hi,

    Please share some information as

    1. Which version of Illustartor

    2. OS

     

    Best regards
    O
    Or5D19
    Participant
    May 18, 2021

     Hello I need help with , I got this error and I can not solve it, I did all kinds of advice given on YouTube etc and it did not work. Thanks.

     

      

    Mike_Gondek10189183
    Community Expert
    Mike_Gondek10189183Community Expert
    Community Expert
    May 19, 2021

    Try manually moving it out of that folder, and then start Illustrator.

     

    some others had this issue, but not resolved

    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/32271853-artstyle-aip

    S
    Shamus!
    Known Participant
    February 25, 2021

    OK, tried all suggestions, no good. Windows 10, latest cloud version. Reset plugins to open with AI as per suggestion below, renamed illustrator folders to .old, repaired C++..., still getting long list of failing plugins on load plus error 'Operation can not be completed because of an unknown error [>MIT]'

     

    Is this a new and more persistent version of the problem?

    Nykk_Deetronic
    Nykk_Deetronic
    Inspiring
    February 26, 2021

    I forgot how I fixed this but once it Adobe CS started working - I've disabled all updates (especially as I just wanted working versions, not latest), disabled desktop app updates too and cloud updates. As I wrote, my malware fight lasts for nearly 9 months and I've managed to get working PC faster than it used to be 2-3 years ago I upgraded it with gfx card. What I did helped me solve many issues with Win10 (clicked on Reset, overwrite old system with default settings and then - revert back Win10 image file I backupped on USB hd in September 2020! After this - I upgraded (or downgraded) some of non working Adobe CS programs (I see that I have 2 versions of Illustrator opening: one on icon (where it displays year 2020!) and other version when I doubleclick on .ai file (then shows Illustrator as it is from 2019?). I do not touch anythibg, disabled every single update for any software (including Win10 too), system works and created just few weeks ago final working system (January 2021) as image backup on usb hard disk. I hope my (nightmare) experience helps somebody 🙂

    T
    Taiye Ajimati
    Participant
    January 3, 2021

    I am using illustrator 2020 and I was facing the same error but all the tools appeared after repairing Microsoft Visual C++ 2015-2019 (x64)

    C
    Conor McEneaney
    Participant
    December 4, 2020

    Hi Srishti, I have tried every step that you have given and the problem remains. I am using V 25.0.1 and Windows 10 home which is fully updated. Please help!! I've been trying to fix this for almost a week. 

     

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