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Participant
July 10, 2020
Answered

Error "msvcp140.dll missing" while launching Photoshop and Illustrator

  • July 10, 2020
  • 2 replies
  • 9562 views

Hi, I had illustrator running yesterday and today after I installed some fonts, I am not not able to open illustrator or photoshop. Tried uninstalling creative cloud, photoshop and illustrator and reinstall again. Still not working. Getting an error ''msvcp140.dll missing''  Driving me crazy. Anybody can help on this?

 

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Correct answer Manan Joshi

Try by repairing the VS redistributable package, see the instructions in the following discussion

https://community.adobe.com/t5/indesign/error-launching-indesign-quot-cannot-load-the-path-type-rpln...

 

-Manan

2 replies

Srishti Bali
Community Manager
Community Manager
July 24, 2020

Hi there,

 

I would like to know if the steps suggested by Manan worked for you, or the issue still persists.

Kindly update the discussion if you still need assistance with it.

 

Thanks,

Srishti

AkilitoAuthor
Participant
July 27, 2020

Hi Shrishti. I uninstalled/reinstalled vcredist_x64.exe and vcredist_x86.exe. Also I uninstall adobe creative cloud, photpshop and illustrator and installed it again. It is now working

Srishti Bali
Community Manager
Community Manager
July 28, 2020

Thanks for confirming. Please feel free to reach out if you run into any other issues and questions. We'd be happy to help. 

 

Regards!

Manan JoshiCommunity ExpertCorrect answer
Community Expert
July 10, 2020

Try by repairing the VS redistributable package, see the instructions in the following discussion

https://community.adobe.com/t5/indesign/error-launching-indesign-quot-cannot-load-the-path-type-rpln...

 

-Manan

-Manan